Lead Specialist GES Finance with Italian and Spanish

Job title: Lead Specialist GES Finance with Italian and Spanish

City, country: Barcelona, Spain

Work mode: Hybrid

We are currently seeking a Collections Specialist with a good level of Italian, Spanish, and English who really enjoys engaging with customers. The successful candidate will be responsible for managing and collecting outstanding accounts receivable, ensuring timely payment from clients, and maintaining accurate records of collection efforts. This role requires strong communication skills and analytical as well as problem-solving abilities.

Your key responsibilities

1. Daily review and monitor assigned accounts through the Collections Tool along with all applicable collection reports, including dispute management.
2. Proactive outbound collection calls, emails, and dunning letters.
3. Complete customer account reconciliations, as required.
4. Work closely with Commercial, Customer Experience & customers to reduce/eliminate overdue invoices targeting no provisioned items in the portfolio.
5. Assist the Credit team to review blocked accounts and overdue status to ensure compliance with AR Corporate Credit Policy.
6. Support for continuous improvement activities by developing and implementing efficiencies within the department that will add value to the process.

You bring

1. 3-5 years of prior experience in collections.
2. Fluent communication skills in Italian, Spanish, and English – both oral and written.
3. Good negotiation ability.
4. Technical / Professional knowledge in collection processes.
5. Professional interpersonal skills and the ability to adjust and interact with all levels of stakeholders including clients.
6. Proficiency in Microsoft Applications with advanced level in Microsoft Word, Excel, PowerPoint, and Outlook.

The application process

Interested in this position? Please apply online by uploading your resume in English via our career portal.

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drive unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, and diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history, and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages, or similar.