LCT301 Renewals Manager

About Copado: Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Position: Renewals Manager

The Renewals Manager is responsible for supporting all aspects of the renewal process, from creating quotes to negotiating contracts to making certain that the customer has the right product mix to ensure success. The Renewals Manager works closely with internal stakeholders across Sales and Customer Success teams to ensure the customer renewal goals are achieved and that contracts are correct. The Renewals Manager will work with cross-functional resources across sales and success teams to minimize churn and increase net revenue retention.

Responsibilities:

1. Managing customers throughout the lifecycle
2. Owning renewal opportunities from quote to close
3. Creating quotes, order management, and reporting invoice requirements to Accounting
4. Negotiating uplift and pricing changes
5. Working with legal to ensure that contract terms are up to date
6. Ensuring no contract is expired
7. Collaborating with other departments to develop success strategies as required
8. Working with the account executive to identify expansion opportunities to increase Copado’s footprint at customer

This job is for you if:

1. You have a minimum of 3 years experience in Sales or Renewals with a SaaS product
2. You have exceptional verbal and written communication skills
3. You have exceptional negotiation skills and attention to detail
4. You are highly organized, take initiative, require little direction and have a positive attitude.

You are a fit for Copado if:

1. You are energetic and enjoy working in a fast-paced global environment
2. You love working in an agile environment and continuously strive for improvement
3. You want to be part of the growth of an early stage organization

Copado is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.