Laboratory Samples Receptionist

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.

We are currently looking for a Laboratory Samples Receptionist to join our Laboratory team in Paterna, Valencia.

This is a temporary position.

What are you accountable for achieving?

• Follow the laboratory's procedures for samples handling and maintaining records of patient test results;
• Dealing with customer requests by email, phone, fax, etc.
• Responsible for handling documentation requirements.
• Outsourcing and overseeing of sample reception area.
• Providing administrative support to the laboratory team.
• Ensuring accuracy and proofreading any company documentation prior to registering the data in the software.
• Entering and updating client data where required using the proper software.
• Identifying problems that may adversely affect test performance and either correcting the problems or immediately notifying the general supervisor, technical supervisor, clinical consultant, or director.
• Documenting all corrective actions taken when test systems deviate from the laboratory's established performance specifications.

What are we looking for?

• Degree or FP in Administration.
• Knowledge or training in Biology or similar would be valuable.
• Level B2 of English speaking and writing.
• Office advanced user (Outlook, Excel, Word).
• Valuable previous experience with ERP (Navision preferable).
• Previous experience in a similar role or in the healthcare sector, FIV clinics preferable.

What We Offer

• Opportunity to work in a leading global organization in healthcare and genetic services.
• Supportive and collaborative work environment.
• Training opportunities for candidates without direct experience in some areas.
• Flexible compensation options.
• Free coffee at the workplace.
• Discounts on our platform and gym memberships.

We conduct ongoing interviews and would like you to apply as soon as possible.