Key Account Manager

The Masterfoam Group has been processing flexible materials using technological diversity for 60 years.

Based on flexible foam, cellular rubber, and non-woven materials, we develop and produce customized products.

Masterfoam produces in Spain, the Netherlands, Romania, and Mexico and has a sales office in Germany.

Masterfoam is an established partner of automotive suppliers, the packaging, and general industry. For further expansion, we are looking for the Key-Account Manager (m/f/d) Remote; from any Spanish city in Aragón, Basque Country, Navarra, La Rioja, or Castilla-León. We are searching for a communicative candidate who must have experience in converting/fabricating flexible materials. You act proactively and are enthusiastic about our products and the clients we serve.

You will function as a point of contact for our clients.

You will build long-lasting, mutually beneficial relationships with the contacts, always striving to find the products that best fit the individual needs of our clients.

You also aid internal departments by collecting information, assisting in the processing and analysis of client data/complaints, and identifying industry trends.

Your main responsibilities:

1. Communicating with clients to understand their needs and explain product value.
2. Building relationships with clients based on trust and respect.
3. Collaborating with internal departments to facilitate client need fulfillment.
4. Collecting and analyzing data to learn more about consumer behavior.
5. Maintaining updated knowledge of company products and services.
6. Resolving complaints and preventing additional issues by improving processes.
7. Identifying industry trends.
8. Acting as a client advocate with a focus on improving the buyer experience.

The Successful Applicant:

1. Bachelor's degree in engineering and/or Sales Experience in converting/fabricating of foams, foils, rubber, felt, and/or tapes.
2. Exceptional verbal and written communication skills.
3. Ability to collect, track, and analyze data.
4. Adaptability and strong problem-solving skills.
5. Excellent active listening skills.
6. Ability to build rapport and collaborate with others within the company and externally.
7. Understanding of consumer behaviors and industry trends.
8. Extensive, accurate product knowledge.
9. The willingness to travel extensively is necessary.
10. Minimum bi-lingual (Spanish + English required; French is a plus).

The above is meant to describe the general requirements and the work conducted by this position. It should not be taken as an exhaustive list of tasks, responsibilities, or requirements of this job position.

We offer:
Permanent position with long-term job and career prospects in a growing and internationally operating company.
A wide range of tasks with a high degree of personal responsibility, a young and dynamic team, and fast decision-making processes through flat hierarchies.
Plenty of room for your professional development and the chance to take responsibility to achieve sustainable growth.
Attractive and partly performance-related compensation package.
Company vehicle, also for private use.
We support remote work, and this role can be held from any Spanish city in Aragón, Basque Country, Navarra, La Rioja, or Castilla-León.

Please send your application documents to Mr. Vicente Barcelona, General Manager of Masterfoam Spain: ****** MASTERFOAM FLEXSOLUTIONS S.L.U. Josep Oliva, 12 08711 Odena, Spain www.masterfoam.com