IT support

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Passionate people create exceptional things.

At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.

The Product Company of Zaragoza (Spain), Competence Center for Portable Power and Flow Solutions is seeking new talents!

At Portable Power and Flow we develop energy efficient solutions with hybridation, cleaner technologies, digital connectivity and customer care, aiming to build a sustainable future across our four product ranges: mobile generators, energy storage systems, light towers, and portable and industrial pumps, that serve a wide range of industries like construction, mining, events, dewatering, rental, food and beverage, healthcare, wastewater, and biogas, among others.

We have an ambitious digital projects pipeline within the Product Company Zaragoza and are looking for an IT Support Specialist to support the company in its digital transformation journey.

By innovating "the way we do things," we will impact the operational efficiency and sustainability of our factory, the quality and performance of the products we develop and build, and ultimately enhance our customers' experience.

We continuously look for better ways to ensure that everyone in our organization embraces diversity and contributes to our inclusive culture.

Reporting to the Digitalization Team Lead at Product Company Zaragoza, your primary responsibilities will include:

• Supporting process digitalization aligned with divisional and Business Area strategies.
• Providing IT operations support for Product Company Zaragoza.
• Offering onsite IT services, collaborating with Group IT.
• Researching, evaluating and implementing innovative technologies to maintain operational competitiveness.
• Participating in the IT Project Management Office (PMO) team.
• Assisting the Digitalization Team Lead with new initiatives and digitalization projects.
• Ensuring smooth daily local operations and responding promptly to incidents.
• Managing and resolving service desk incidents related to key/global applications.
• Delivering second-level Service Desk support for desktop and infrastructure incidents when required.
• Driving continuous improvement by implementing standards aimed at increasing efficiency.

• Bachelor's degree in IT (software development specialization), engineering, or an equivalent combination of education and experience (software and applications development, functional specification definition, systems, and technology implementation and integration).

• Cloud Infrastructure architecture design (Microsoft Azure).
• Software Service-Oriented Architecture (SOA).
• Microsoft DevOps knowledge (repositories, pipelines, and artifacts).
• Applications Monitoring and high-level support for global applications.
• Cloud Cost Controlling and invoicing.
• Artificial Intelligence (AI) Knowledge (generative/computer vision) is an advantage.
• Applications Delivery Service and software quality assurance (QA) process.
• Project Management experience, with experience in industrial environments as a plus.
• Smartphone usage (Android & Apple) for basic end-user support.
• Windows 11 Client.
• Office 365.
• Windows Server 2022 Administration (User and Printing services management).
• End-user hardware support knowledge.
• Basic networking knowledge and troubleshooting.
• Fluent in English and Spanish.

• At Atlas Copco we have a friendly, family-like atmosphere and a culture known for respectful interaction, ethical behaviour and integrity.
• We offer plenty of opportunities to grow and develop, as well as potential to see your ideas realized and make an impact. You have plenty of occasions to international interaction and, as part of the Atlas Copco Group, you also have access to job vacancies in the companies affiliated worldwide.
• Our culture is based on the care and wellbeing of all employees. We offer different social benefits such as: company bus for employees, canteen, flexible work schedule, possibility of home working, medical insurance, pension plan.

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.