IT Service Manager, Barcelona

IT Service Manager, Barcelona
Barcelona
Barcelona, Barcelona, ES

IT Service Manager en Barcelona.

Hays Technology is collaborating with a renowned international company to set up their Tech HUB in Barcelona.

We are looking for a mid profile as an IT Service Specialist with a maximum of 5 years of experience focused on Service Management in the IT Operations area.

Musts:

1. Max. 5 years of experience in IT Operations and IT Service Management
2. Knowledge of ITIL
3. Previous experience using BI tools such as PowerBI, Tableau, or Google Looker Studio
4. Analytical and communication skills
5. High level of English

1. Knowledge of Agile / SCRUM / Iterative Development
2. ITIL certification
3. Basic knowledge of German
4. Project Management

1. Responsible for managing all projects in cooperation with other units that interact with IT service management.
2. Help product teams gain new insights to enable smarter decisions and better support and delivery of products and services.

1. Young environment where not everything is set in stone and you are expected to contribute and co-create the culture of the Tech Hub and the international collaboration model.
2. 10% discount on the client's entire website.
3. Flexible payment program MediaFlex (e.g., Ticket Restaurant, private health insurance with Segur Caixa Adeslas).
4. Flexible working hours and the possibility to combine working from home or on-site.
5. Intensive workday every Friday and during the summer.
6. Choice between 2 offices: Iberia headquarters with an attractive menu or an office in Barceloneta.
7. Training budget for professional and personal development.
8. Language classes in English, Spanish, and German.
9. Birthday off to enjoy your day.
10. Work with the most advanced technology stack.
11. Teleworking 4 days and 1 on-site in the office.