Inside Client Partner (German) - Net New Acquisition

As an Inside Sales Client Partner, you'll be at the center of the sales process between Infor Consulting Services and our valued customers, connecting with them through phone and web.

This is an exciting opportunity to join our fast-growing European ICS Sales team, where driven and ambitious individuals can truly make their mark in IT sales.

In this role, you'll craft customized solutions that meet our customers' business needs, while working closely with internal teams to ensure everything is accurately documented and follows company procedures. With a keen eye for detail, a proactive mindset, and a passion for problem-solving, you'll build a strong foundation for a rewarding career in technology sales.

Path to Success

1. Gain a high-level understanding of Infor's portfolio and Services offerings.
2. Master the internal tools needed to handle daily job tasks effectively.
3. Build strong relationships with Field Sales, Inside Sales, Operations, and Legal teams.
4. Take ownership of your pipeline—engage with customers and prospects and manage forecasts.
5. Develop, present, and implement strategies for acquiring new business.
6. Conduct outbound outreach by cold calling and emailing prospective customers.
7. Expand your knowledge of products and industry trends.
8. Work with a mentor to set career goals for your future steps.

Key Areas of Responsibility

1. Focus on outbound activities to generate new business opportunities.
2. Bring creativity and vision to the sales process with a strategic approach.
3. Leverage a range of communication channels (phone, email, social media, webinars) and sales productivity tools to effectively engage customers and prospects, nurturing leads and guiding them through the sales process to close.
4. Continuously enhance your sales and product knowledge through training while deepening your expertise in specific industries.
5. Strengthen customer relationships, securing commitments and ensuring all customer needs are identified and addressed.
6. Develop and execute a tailored Sales Strategy to close identified opportunities and exceed individual targets.
7. Handle small engagement orders to meet ad hoc demand, working with the resourcing team to ensure the right resources are scheduled and delivered.
8. Follow company processes and use the appropriate tools to record, track, and report on opportunities, orders, and progress.
9. Manage opportunities for primarily new business, ensuring alignment with Infor’s standard documentation and procedures.
10. Run promotions and campaigns to build a sustainable pipeline for the business unit.

Desired Skills & Experience

Must-Have :

1. Bilingual-level proficiency in German and high level of English (additional languages are a plus).
2. Basic understanding of Services and / or Sales within the Technology sector.
3. Strong background in outbound activities to drive sales.
4. Strong communication, organizational, and planning abilities.
5. Customer-oriented mindset.
6. Strong team collaboration skills with a proactive leadership approach.
7. Proficiency in MS Office and other relevant software applications.
8. Compliance with company procedures, including the use of tools for tracking opportunities, managing orders, and reporting progress.
9. Ability to build and nurture senior-level business relationships.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles : integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com / about / careers webpage.

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