Indiana Licensed Call Center Rep

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Handle inbound customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products
• Provide expertise on products and services to ensure appropriate insurance coverage through benefits selling
• Assist customers involved in accidents by setting up new claim reports and demonstrating empathy

Required Qualifications

• A minimum of two years relevant work experience, or a minimum of two years post-secondary education
• For sales roles, a Property & Casualty license is required or must be obtained during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace free from noise and distractions for remote work