Human Resources Director Hotel - F-559

Are you passionate about hospitality? Are you looking for a new challenge?
From Catenon, we’re collaborating with a well-known hotel company that is willing to incorporate to their HR team their Human Resources Director for one of their hotels in Barcelona.

FUNCTIONS

Your mission as Director of Human Resources is to direct and coordinate all duties related to the Human Resources department, including recruiting, employee benefits, wage and salary, job evaluations, personnel counseling, employee relations, and the creation and implementation of formalized training programs for all personnel.

Responsibilities

1. As a member of the Executive Committee, assist top management in the formulation of personnel policies.
2. Labour relations: Manage and handle all disciplinary matters as well as negotiations with the committee, including employee disciplinary warnings, sanctions, and collective negotiations with the work council and the unions.
3. Recruitment: Direct employment activities, ensuring that qualified employees are recruited for the property.
4. Payroll and administration guidelines and policies: Conduct the Payroll process accurately. Develop the wage and salary program, ensuring wages are competitive to the market. Plan employee incentive-related events and awards, social functions, end-of-season parties, and holiday events.
5. Reporting and analytics: Maintain and update necessary personnel records and complete reports requested by ownership on a monthly/quarterly basis. Complete turnover reports monthly.
6. Performance Management Program: Conduct performance appraisals, development, and progressive disciplinary procedures.
7. Culture, values, and employee wellbeing: Establish an “Open Door Policy” with employees to ensure management involvement. Assess employee morale by analyzing absenteeism and turnover records, conducting yearly Employee Surveys, lateness and resignations; conducting exit interviews; and interviewing employees periodically to ascertain possible trouble areas.
8. Aid Supervisors in evaluating existing personnel as a basis for rewarding, analyzing promotion possibilities, helping to correct errors in performance, and discovering talent and unused abilities. Coordinate health and benefit programs.
9. Training and development: Monitor and evaluate employee orientation programs. Develop and implement formalized training programs for all personnel.
10. Competitors benchmarking and networking in HR: Conduct research into other hotels’ Human Resource programs and activities and recommend changes and/or innovations where desirable. Build and maintain relationships with other DHRs in the area to understand local wage and union dynamics.
11. Compliance and labor law: Develop programs, policies, procedures, and controls. Conduct management training and advise management on labor law issues. Ensure management compliance with all current labor laws.

Corporate Social Responsibility

Requirements

1. Degree in Labour Relations, Law, or Hospitality Management preferred.
2. At least five years of Human Resources Management experience in a comparable hotel/resort.
3. Tech-savvy: Proficient in MS Office, ideally with good command of Excel.
4. Experience with ATS systems for employee tracking at all employment lifecycles.
5. Ability to communicate at C1-C2 English level; an additional language is a plus.
6. Personal skills: Customer-centric, customer-service oriented, ability to negotiate, analytical thinking, and numerical analysis.

•HR, Organisation and Quality •HOTEL MANAGEMENT AND TOURISM