Global Training Manager

goFLUENT is the leading B2B provider of distance language learning solutions that combine innovative eLearning technology, live virtual classrooms, group lessons and one-to-one 24 / 7 interactive coaching. We have over 1000 trainers all over the world and last year delivered more than 800,000 lessons.

Globally, goFLUENT is continuing to expand into bigger and bigger markets as it develops its expertise in mobile learning technologies and grows its partnerships with world-class institutions, such as the Harvard Business Review and The New York Times, for its training content.

Join a vibrant organization and become part of a fast-growing, multi-talented, diverse global company!

As a Trainer Manager, you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment. You will be based in Madrid, Spain and responsible for ensuring the performance and productivity of trainers based around the world.

What You Will Do

• Liaise with dozens of international online trainers to deliver high quality, consistent lessons.
• Ensure trainer compliance with internal KPIs.
• Propose and follow up on trainer performance improvements.
• Take the lead in team recruitment activities.
• Oversee HR aspects of the trainer team.
• Coordinate with internal teams including Learning Consultant, Sales, Customer Success and Business Development.
• Conduct quarterly performance reviews of trainers.

What You Will Need

• Bachelors or College degree.
• Minimum of 3-5 years of experience.
• Bilingual in English + Spanish if based in Latam.
• Excellent communication, leadership, and interpersonal skills.
• Ability to quickly adapt to changing business needs and processes.
• Ability to multitask.
• Experience in teaching is a plus.
• Experience in working in multicultural environments is a plus.

What We Offer

Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

• Dynamic, startup-like experience within the security of a fast-growing, 22-year old Swiss-based company.
• Learning from top executives and visionaries in the learning and language market.
• The experience of joining an innovative organization with an international, vibrant working environment.
• Full onboarding and fast ramp mentoring program leading candidates to success.
• World-class learning experience as a complimentary goFLUENT learner. Learn from one of our twelve business languages!
• Exciting global team-building events abroad.

What our employees love at goFLUENT Spain is the synergy between the teams and the good atmosphere that makes you feel part of a 'family'. And that's exactly what it is, individuals of diverse nationalities working together every day to learn how to solve new problems and change the lives of our clients. The 5th and 6th floors of our office building in Madrid have wonderful views of the city skyline. We have more than 10 meeting rooms to work on your own if you need focus. A kitchen is always ready to take a break by yourself or with company.