Genesys Cloud | IVR & Chatbot Developer (Remote in Spain)

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Genesys Cloud | IVR & Chatbot Developer (Remote in Spain), Palencia

Client:

ReCodme

Location:

Remote in Spain

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1392642462828199936324666

Job Views:

3

Posted:

11.03.2025

Expiry Date:

25.04.2025

Job Description:

At ReCodme, we accelerate the technological development of our clients and collaborators through specialized solutions, delivering value to ensure their continuity and growth.

We believe in staying close to our people and recognizing the added value they bring to our team and projects. A ReCoder is a tech enthusiast—the key to our success!

We are looking for an IVR & Chatbot Developer to design, develop, and implement IVR solutions using Genesys Cloud Architect. This role will be responsible for creating and maintaining bots and chatbots, contributing to process efficiency and enhancing user experience.

What do you need to be part of this project?

Responsibilities:

• Design, develop, and implement IVR solutions using Genesys Cloud Architect.
• Create and maintain bots and chatbots to optimize user interactions.
• Collaborate with project teams to identify and resolve technical issues.
• Participate in all phases of the development lifecycle: design, development, testing, implementation, and maintenance.
• Stay up to date with emerging technologies and trends in IVR and chatbot development.

Requirements:

• Experience in IVR development with Genesys Cloud Architect.
• Knowledge of bot and chatbot development.
• Ability to work in a team and manage multiple projects simultaneously.
• High level of English (written and spoken).
• Strong problem-solving skills and effective communication abilities.

Preferred Qualifications:

• Experience with VXML development.
• Experience developing applications on AWS.
• Knowledge of Google Dialogflow and Amazon Lex for chatbot development.

Languages:

• Spanish (Fluent).

Work Mode:

• Remote in Spain.

Are you ready to embrace this force? Submit your application!

At ReCodme, we advocate for equality and value diversity. We create a safe, diverse environment where opportunities are equal for all collaborators.

We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any other factor unrelated to merit.

All applications meeting the required skills for the position are welcome!