Fraud Analyst - German Market

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values:

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Join us as a Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's German market customers from scams and fraudulent activities.

As a Fraud Analyst at Qonto, you will:

1. Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities
2. Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention
3. Investigate potential fraud cases and implement preventive measures across financing and payment products
4. Collaborate with Risk and Security teams to enhance fraud detection capabilities and align strategies
5. Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency

What you can expect:

1. A newly created specialized team focused solely on fraud prevention, allowing for deeper expertise development
2. A dynamic environment where you'll handle various types of fraud cases, from private scams to social fraud
3. Opportunity to contribute to the development of fraud detection processes and tools
4. Regular training and knowledge sharing sessions to stay ahead of emerging fraud trends
5. A culture that values autonomy, flexibility, continuous learning, innovation, and adaptability

About your future manager:

Khadra, our Lead AML/CFT for Germany, will be the one to help you succeed.

What they can bring to you: Her great knowledge of the company and her expertise in Fraud-related topics. She will listen to your proposals and leave you with complete autonomy, always available to help you achieve the objectives together.

About You:

1. Experience: You have at least 1 year of experience in AML, fraud prevention, or financial security
2. Analytical mindset: You have strong attention to detail and can identify suspicious patterns in transactions and customer behavior
3. Resilience: You can handle the responsibility of protecting customers' financial interests while working efficiently
4. Languages: You are fluent in both English and German (required for the German market)
5. Adaptability: You can quickly learn and adapt to new fraud patterns and prevention techniques

This is a full-time position based in either Paris or Barcelona (office presence required some days per week, no full remote possible).

Perks

1. A tailor-made and dynamic career track.
2. An inclusive work environment.
3. Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
4. Tailor-made remote work policy depending on the job you apply for and where you live;
5. Competitive salary package;
6. A meal voucher;
7. Public transportation reimbursement (part or global);
8. A great health insurance (depending on the country);
9. Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
10. A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
11. Monthly team events.

Our hiring process:

1. Interviews with your Talent Acquisition Manager and future managers
2. A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.

On average, our process lasts 20 working days and offers usually follow within 48 hours

To learn more about us:

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