Fashion Customer Representative (German)

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Fashion Customer Representative (German), Barcelona

Client:

City Job Offers

Location:

Barcelona, Spain

Job Category:

Other

EU work permit required:

Yes

Job Reference:

40026934400673382432460

Job Views:

1

Posted:

31.03.2025

Expiry Date:

15.05.2025

Job Description:

Fashion Customer Advisor in Barcelona (GERMAN)

If you are in sunny Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you.

German-speaking Fashion Customer Service Representative

The company:

The role:

Your opportunity: We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!

This is your new job in Barcelona if:

1. Excellent command of German and you are fluent in English (spoken and written)
2. You are open to develop your customer service skills
3. You are passionate about fashion, and you have familiarity with this industry
4. You are computer literate
5. You have excellent communication and interpersonal skills
6. You pay attention to small details, and you are well-organized
7. You have an outgoing, enthusiastic, positive and engaging personality
8. You are able to work 39 hours per week on a rotational shift pattern

Experience with CRM is a plus

Your day to day at work:

1. Effectively solve customer issues in German
2. Manage complaints and inquiries with a proper and respectful tone
3. Keep customer satisfaction at the core of every decision and behavior
4. Help clients with their online shopping and advise on their orders

Keywords to success:

1. Problem solver
2. Customer-oriented
3. Team player
4. Empathy
5. Flexibility
6. Patience
7. Proactive

Benefits:

1. 2 weeks initial paid-training
2. Competitive compensation
3. Long-term contract
4. Ongoing training
5. Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.