F&B Operations Manager en Castillo Hotel Son Vida

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Client:

Location:

Balearic Islands, Spain

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

06.03.2025

Expiry Date:

20.04.2025

Job Description:

Are you ready to inspire a passionate team, deliver exceptional service, and turn our dining venues into the ultimate destination?

We are seeking a dynamic and innovative F&B Operations Manager to lead our energetic team and elevate the guest experience to new heights!

POSITION PURPOSE

Collaborate with the F&B Director in the development and implementation of departmental strategies. Ensure the execution of the brand service strategy and the adoption of brand initiatives.

ESSENTIAL FUNCTIONS

• Supervise daily F&B shift operations and ensure compliance with all F&B policies, standards, and procedures.
• Lead the team with a strong hands-on operational focus.
• Coordinate cleaning programs in all F&B areas (e.g., general cleaning), identify trends, and recommend improvements.
• Manage departmental operations to maximize covers and revenue. Ensure all team members and supervisors understand the brand-specific philosophy.
• Assist the F&B Director and management in hiring, training, scheduling, evaluating, counseling, and coaching employees.
• Utilize budgets to understand financial objectives, plan departmental actions and events, oversee purchasing, and control costs.
• Analyze information and evaluate results to select the best solutions and resolve issues.
• Act as deputy for the F&B Director in their absence, if required.
• Inform the F&B Director of guest comments or complaints and initiate appropriate responses.
• Project a positive and professional image at all times.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Must be fluent in Spanish and English (spoken, written, and reading comprehension).
• Excellent verbal and written communication skills are required.
• Proven ability to supervise subordinate staff, evaluate service standards, and take disciplinary action when necessary.
• Strong problem-solving and decision-making abilities.
• In-depth knowledge of hotel food and beverage operations.
• Sales-oriented mindset to drive additional local banquet revenues.

QUALIFICATION STANDARDS

• High school diploma or equivalent education is required. A Bachelor’s Degree or Certification in Restaurant Management is preferred.
• 2–3 years of previous experience as an F&B Supervisor in a 5-star hotel operational role.
• 2 years of experience using forecasting and budget tools.
• Proficiency in computer accounting programs, mathematical skills, and budgetary analysis is required.

Direct Report: Reports to the F&B Director.