Enterprise Service Manager, AWSI-Telco

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Sector: Distribution and Warehouse, Technology
Role: Manager
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

Are you an experienced telecom professional who has engaged with customers for transformative cloud projects? Are you looking for an exciting and fast-paced career working with both business and technology executives to accelerate the benefits from the cloud?

We're searching for an Enterprise Service Manager (ESM) to join the Telco, Media and Entertainment, Games, and Sports global practice of the AWS Professional Services (ProServe). The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight, and program management in those accounts.

Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

Key job responsibilities:

1. Engaging with customers to understand their business drivers and application portfolio, and to attain trusted advisor status
2. Developing a long-term Cloud Strategy for customers
3. Identification and development of specific opportunities and business value propositions
4. Deal shaping; including estimations and deal pricing
5. Contract negotiations, and closing
6. Work with our shared delivery teams, and partner to oversee delivery of projects, and attainment of revenue

1. Bachelor's degree, or experience in a professional field or military
2. Experience in cloud-based solution (AWS or equivalent), system, network and operating system
3. Five or more years experienced in selling or managing telecommunications solutions with professional services to enterprise customers

1. AWS Associate level certification
2. Fluency in Spanish, German, Arabic, French, or Italian

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.