Head Sales Associate

Forum is a one-of-a-kind destination on the Golden Mile, a premier commercial shopping destination with cafes, restaurants, shops and lifestyle boutiques. An all day, all year, all people are welcome, kind-of-place – made for locals and tourists alike.

About Varsity Headwear

Varsity Headwear is a premium Norwegian brand specializing in high-quality, stylish caps designed for a perfect fit. Founded by two brothers with a passion for craftsmanship, the brand combines Scandinavian minimalism with innovative materials to create timeless, performance-driven headwear. With a focus on quality, sustainability, and attention to detail, Varsity Headwear has become a go-to choice for those who appreciate refined, everyday luxury.

Job Summary

We are looking for an experienced and results-driven Head Sales Associate to join our permanent Varsity Headwear pop-up at Forum Marbella. The ideal candidate will have a strong background in sales, particularly in premium or high-end retail, and a passion for delivering outstanding customer experiences. This role requires an outgoing, proactive individual who thrives in a customer-facing environment and can effectively represent Varsity Headwear's commitment to quality and craftsmanship.

Key Responsibilities

1. Engage with customers in a warm, professional manner, providing expert product knowledge and personalized recommendations.
2. Drive sales by showcasing the brand's story, craftsmanship, and premium quality.
3. Maintain high standards of visual merchandising and overall store presentation.
4. Handle transactions efficiently and manage stock levels.
5. Support marketing and promotional initiatives related to the pop-up.
6. Represent Varsity Headwear and Forum Marbella with enthusiasm and professionalism.

Experience

Minimum 3 years of experience in a similar sales role, preferably in premium or high-end retail. Proven track record of meeting or exceeding sales targets. Strong understanding of customer service excellence in a high-end retail environment.

Skills and Attributes

1. Extroverted and personable – enjoys interacting with people and creating meaningful connections with customers.
2. Multilingual: Fluent in English and Spanish; knowledge of Scandinavian languages or other languages is highly valued.
3. Sales-driven and proactive, with excellent persuasion and negotiation skills.
4. Strong attention to detail and ability to maintain high visual merchandising standards.
5. Flexible and adaptable, able to work varied hours, including weekends.

If you're an experienced salesperson with a passion for premium retail and enjoy working in a stylish, welcoming environment, we'd love to hear from you!

Application Process

Interested candidates should submit the following:

1. A cover letter explaining why you are the ideal candidate for the role.
2. A detailed resume outlining your relevant experience.

Please send your application to

with the subject line "Head Sales Associate application: full name."

Application Deadline: Friday 21st March.