Inside Sales, Outbound

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.

We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds.

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.

We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

PayPal is looking for talented sales professionals who are fluent in English and Spanish to join the expanding EMEA Inside Sales team based in Dublin, Ireland and from office if in Dublin Ireland or Madrid Spain. We are looking for people with sales experience who are comfortable using a consultative sales approach to help small and medium sized European merchants scale their business through payment acceptance and optimizing checkout experiences.

Job Description:

This team is responsible for:

1. Managing pipelines of existing and prospective client merchants to assist them in developing their ePayments solution strategy.
2. Keeping clients ahead of the game by upgrading their solutions with the latest PayPal product suite portfolio of customized payment solutions.
3. Working with fast-growing merchants seeking guidance on how to take their business to the next level.
4. You will need to be comfortable making multiple outreaches daily, have great communication skills with the ability to fully articulate the PayPal value proposition to prospective merchants and lead them through the sales cycle. Success in this role will be measured by a set of KPIs linked to a generous Sales Target Incentive programme.

About the role:

1. Managing outbound telephone calls, pitching PayPal’s full product suite.
2. Forecasting monthly sales in line with revenue targets, productivity metrics and achieving monthly and quarterly revenue targets.
3. Acquiring new merchants and cross-selling/upselling to existing customers.
4. Managing and supporting merchants through the full sales cycle, right from early engagement and discovery, negotiation and contracting, through to implementation and go live.
5. Continuously driving the building of sales pipelines and effective pipeline management knowledge essential.
6. Follow a pre-defined sales process to learn and understand the challenges that small and medium sized business owners face and recommend solutions based on their needs.
7. Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction.
8. Salesforce pipeline and report management.
9. Build strong working relationships with internal PayPal teams (Finance, Pricing, Compliance, Legal, Marketing, Product, Risk and Integration) to enable an efficient interaction between PayPal, the merchant and its end users.
10. Gain wide professional knowledge of the payments industry sector and demonstrate benefits to the merchant through a consultative selling approach.

About you:

1. You are fluent in English and Spanish (Portuguese can be a plus).
2. A self-driven, dedicated and motivated individual who can drive revenue growth, whilst creating the basis for long-term client relationships.
3. Strong telephone presentation and communication skills.