IT Project Manager Retail Operations (Indefinite contract)

IT Project Manager Retail Operations (Indefinite contract)

Madrid

MARLEX is looking for an IT CBS Retail Operations & Integration with Advanced English for a multinational company (Automotive).

Responsibilities:

• Responsible for supporting CBS and retail services integration (design, development, operation, continuous improvement, etc.) towards the Product Owner.
• Responsible for the application and implementation of retail coherent standards towards the Product Owner and the other Feature Teams.
• Responsible for implementing the application of the agreed core elements of the agile working model within the Feature Team towards the Feature Teams and the Product Owner.

Key accountabilities of the function:

Project Management:

Tasks for the Iberian Region:

• Communication and regular checks with national and international DMS Providers / local Dealers / central.
• Understanding the retail strategy and business needs.
• Coordination with the business on CBS initiatives, retail related projects and activities, including TNR affected workstreams (CIM & OCS).
• Coordination of providers delivering the different projects and activities.
• Defining and handling functional and non-functional requirements.
• Ensure compliance with IT Security, Data Privacy and other relevant regulatory requirements.
• Knowing current IT CBS and Retail Landscape and interfaces and able to define and manage future changes.
• Familiar with the API specifications as well as batch processes via PIX.
• Supporting the providers in the onboarding process for access to the CBS and retail interfaces (RIS APIs, DMS Certifications, etc).
• Responsible for supporting the Retail Integration Quality Assurance, taking care of the product quality and identifying IT/product risks.
• Follow AWM (Agile Working Model) methodology.
• Detailing product requirements.
• Support the definition of Testing scope, management, and execution of testing phases.
• Central CBS / Retail related releases coordination and quality assurance / testing from IT market perspective.
• CBS / Retail incident support and analysis for 2nd/3rd level when required, and escalation of IT incidents when applicable following ITIL processes.

Impact on innovations and changes:

• Responsible for supporting local system landscape for CBS / retail applications, creating synergies with Spain and Portugal when applicable.
• TNR project participation from IT side with focus on CIM & OCS workstreams delivery.
• Look for continuous opportunities and innovation in CBS and retail integration to move towards last state of the art technologies and digitalization.
• Implementation of innovations and changes within local CBS product to maximize business value.
• Actively support business on changes derived from CBS central strategy.

Purpose and subject of the interaction:

• Communication with business areas for requirements clarification and implementation.
• Coordination with providers related to CBS and retail projects.
• Share knowledge and best practices with other countries.
• Look for continuous opportunities and innovation in retail integration.

Requirements:

• Education: Bachelor's degree in Economics, Business Administration, Computer Science or other technical background.
• Experience: 3 years in a similar role with a focus on International Project Management experience.
• Experience working with digital retail systems covering different Dealer areas (CRM, Aftersales, etc).
• Automotive Sector experience.
• MS Office (Advanced)
• Process modeling and data design (advanced)
• Interface design and implementation. Knowledge of standard interfacing concepts (API, XML, Web services, batch, PIX, SFTP, …).
• Programming basic knowledge (recommended as a plus)
• Database experience is a plus (SQL, etc)
• Retail and Dealer processes knowledge
• Experience in IT Project Management and IT Analysis and with awareness of standard methodologies and frameworks (Advanced).
• Agile methodology and tools knowledge (certification is a plus)
• Good communicator – Ability to translate technical topics into clear business language being key for this position.
• Experience working in an international context.
• Flexibility to travel occasionally and capacity of adaptation to changes in an international environment.