GSA Sales Support & Reservation

We are hiring! - Sales Support & reservation vacancy at TAL Aviation Spain & Portugal.

Are you a Tourism Industry lover? Do you have expertise in this Trade?

TAL Aviation Group, with more than 35 years of history and more than 30 offices around the World, is looking for a new team member to join the TAL Aviation Spain & Portugal family.

Key Responsibilities:

1. Assist the sales team in handling corporate and travel agency accounts.
2. Maintain and update sales records, reports, and customer databases.
3. Coordinate with internal teams (marketing, pricing, revenue management) to ensure sales strategies are aligned.
4. Manage group quotations in a timely fashion.
5. Provide sales support to commercial (Special fares, ticketing authority, etc.).
6. Conduct fares comparison in the market on a weekly basis.
7. Review and verify RM fares & changes in the GDS.
8. Distribute newsletters in coordination with the Country Manager.
9. Handle flight FIT & group reservations and ticket issuance for individual and corporate clients.
10. Modify, cancel, or rebook flights as per customer requests.
11. Ensure compliance with airline policies, fare rules, and ticketing regulations.
12. Support travel agents and customers with booking-related queries and troubleshooting issues.
13. Monitor and manage group reservations and special requests.

Key Requirements:

1. Education: Bachelor’s degree in Business, Tourism, Marketing, or a related field.
2. Language: High/medium level of English.
3. Experience: Prior experience in airline sales, reservations, or customer service is preferred.
4. Technical Skills: Proficiency in airline reservation systems – GDS (e.g., Amadeus, Sabre, Galileo).
5. Soft Skills: Strong communication, problem-solving, and customer service skills.
6. Computer Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
7. Other Requirements: Ability to multitask, work under pressure, and adapt to a fast-paced environment.
8. Availability to travel.
9. Must be honest and able to provide references.

What do we offer?

1. Home based.
2. Training.
3. Work-Life Balance.
4. Travel opportunities.

If you are interested in the position, please kindly contact us: