Senior Underwriter- Management Liability Lines

At RSA our purpose is to help people, businesses, and society prosper in good times and be resilient in bad times. We have offices in Luxembourg, France, Spain, Belgium, and the Netherlands, where we’ve embraced hybrid working and empower our 250 plus people to work flexibly in their country of employment to suit their needs and those of our customers. Our customers benefit from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas. As proud members of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe.

We aim to build a specialty solutions leader by capitalising on a vast market opportunity, while maintaining a sub-90 operating combined ratio. We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility, and learning opportunities you need to do it.

Core Belief

People are at the heart of our organisation – and of our success. How we do things is just as important as what we achieve. We are a purpose-driven company based on values and a belief that insurance is about people, not things.

Culture and Community

Our Values guide our decision-making, keep us grounded, help us outperform and are key to our success. Our values are – Integrity, Respect, Customer-driven, Excellence, and Generosity. We provide an open and honest workplace – where everybody contributes, and every view is listened to and respected.

Social Impact

Our customers are our advocates. Insurance is about people, and helping people be resilient in bad times is the reason we’re here. It’s also why being Customer-driven is one of our Values. Our people are engaged. Our people are central to our success. That’s why we invest in the well-being and development of our employees and create an environment where they can be resilient and thrive. Being a most respected company is about financial outperformance and helping society. Building resilient communities speaks to our purpose and builds on over a decade of investment and leadership.

If you are looking to take the next step in your career, work with the best in the business, and open a door of opportunity, contact us today.

Job description

The Senior Underwriter works with Account Management / Business Development colleagues to build, maintain and develop relationships with select brokers to optimise profitable growth. The focus is to move the relationship with brokers from a trusted relationship to a trading partnership and secure profitable renewals and generate new business in line with strategy and within agreed processes and risk appetite. You will apply a range of underwriting and relationship management techniques to optimise sustainable profitable business growth.

You will spend the majority of your time working with brokers identifying, discussing, negotiating and seeking to convert new and existing business opportunities and making effective underwriting decisions. Using your well-developed relationship management and communication skills you will establish effective business relationships with your select broker partners and manage the underwriting of a portfolio of accounts. You will be respected internally and externally for your trading, relationship management, and technical skills.

You will hold a senior underwriting license which you will maintain and you will (potentially) be responsible for coaching others and act as a referral point. You will be the expert in your particular class of business, and meet governance and compliance standards within your area of expertise. You will be the go-to person for complex and specialist cases due to your level of experience and license level held.

Responsibilities

1. Reviewing large, complex or specialist cases and clearly and positively articulate our proposition internally and externally to deliver underwriting decisions within agreed timeframes, in order to identify, prioritise, negotiate and win new account relationships and secure profitable business within authority level and risk appetite.
2. Work with Account Managers to provide input into segment and local business development plans which identify existing and regular flow of new business opportunities with common goals to act as one team.
3. Actively manage and develop a portfolio of accounts to maximise profitable revenue potential from new and renewal business – including reviewing allocated existing business and following up on new business cases with Account Management colleagues.
4. Access and apply all appropriate sources of information and insights in order to meet the needs of selected brokers and clients, whilst balancing business requirements and develop trusted, deep and long term relationships with colleagues and select brokers to generate, progress and close new, up-selling and cross-selling business opportunities.
5. Effectively negotiate and deliver underwriting decisions through following agreed processes at designated authority levels, adhering to our regulatory framework at all times.
6. Working with Account Managers and managing others to take responsibility for effectively and promptly resolving broker and/or client complaints to maintain quality and continuity of relationships.
7. Support the Technical Underwriting team in providing guidance for the production of new policy wordings and/or to ensure policy documentation is current and accurate.
8. Providing expert guidance and coaching to less qualified/experienced colleagues and support them in their license progression through the creation of development plans.
9. Contribute to the wider development of effective business strategies, priorities and market propositions, drawing on own knowledge, understanding and interpretation of local markets, competitors, and accounts.
10. Leading and/or contributing to technical audits and peer review processes as required to support and enable the maintenance of an effective control environment.
11. Leading or contributing to the development and monitoring of Account plans, gaining agreement to and implementing them in order to secure renewals and optimise profitable new business growth potential at individual account level.
12. Capturing and recording of data in timely and accurate fashion.

Required skills and experience

1. Experience of Underwriting “Management Liability” class of business; Directors & Officers Liability (D&O), Employment Practices Liability (EPL), Pension Trustee Liability (PTL), Crime.
2. Substantial trading underwriting skills commensurate with licence level.
3. Understanding our marketplace and key competitors to enable you to negotiate flexibly and appropriately resulting in successful trading.
4. Identifying broker needs and creating effective solutions.
5. Being responsive.
6. Communicating positively and effectively.
7. Effective team player.
8. Organised and focused to achieve agreed goals and objectives and deliver results.
9. Effective broker account relationship development and management.
10. Demonstrates a range of influencing, negotiation and trading approaches/skills.
11. Risk Perception.
12. Pricing of risk accordingly.
13. Consistently achieving agreed goals and objectives.
14. Experience working across functions/matrix organisation to collaborate and build strong relationships.
15. Commercially astute with demonstrable track record of taking accountability for delivery.
16. The ability to motivate others as well as influencing audiences outside of his/her direct control.
17. Track record of successfully leading transformation, developing and driving the implementation of changes required to achieve ‘best in class’ capabilities for the future.
18. Good understanding of, and ability to apply financial regulatory requirements to own business area/function, in relation to conduct/compliance and the management of risk.

In case of you leading a (local) team of Underwriters and Assistant Underwriters: Experience in developing, leading and coaching and building high performance across multi-disciplined teams, and improving overall effectiveness.

RSA Luxembourg SA (RSAL) is committed to ensuring that your privacy is protected, as the data controller, we take the necessary measures to ensure the security and confidentiality of the personal information it holds or processes in compliance with the General Data Protection Regulation (EU) of 27 April 2016 ("GDPR") and the Ley Orgánica 3 / 2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. The data you provide will be processed as part of our candidate selection process. The legal basis for this processing is our legitimate interest in considering your application. Unless you object, your CV will be kept for two years after our last contact with you. We may keep your data for the duration of the employment contract in the event of recruitment. Once your employment has ceased, your personal data will be only retained for as long as is necessary to satisfy any legal, accounting or reporting obligations. Intact Group companies and third-party partners may be recipients of your personal data when required. Sometimes your personal information may be sent to other parties outside of the European Economic Area (EEA) in connection with the purposes set out above. We will take all reasonable steps to ensure that your personal information is treated securely and in compliance with data protection regulations. In accordance with data protection laws, you have the right to access and obtain a copy of the data concerning you, object to the processing, have it rectified or deleted. All you have to do is write to the RSAL Data Protection Officer to the following address RSA Luxembourg, S.A. Edif. Torre Europa, Pº de la Castellana, 95 – Planta 19 28046 Madrid (SPAIN) or send an email to the following address RSA.DPeu.rsagroup.com. We will ask you to confirm your identity if we need to, we have one month from receiving your request to tell you what action we have taken.

Senior Underwriter Management Liability Lines • Community of Madrid, Madrid, Spain