Digital Workplace Architect

The Digital Workplace encompasses a range of tools and capabilities designed to enhance productivity and collaboration. This includes the Microsoft 365 suite (Office, Teams, Email), videoconferencing tools (Zoom, Teams), and space booking systems (Logitech). It also covers devices and mobility solutions (Windows, Mac, mobile devices, Intune), digital signage, IP-TV, telephony (VoIP, Teams), secure printing and scanning services, and an application store for end-user software. Additionally, it includes ideation tools (Miro, BrightIdea, Klaxoon) and robotic process automation (Automation Anywhere).

As a Digital Workplace Architect, you'll be the technical expert overseeing our digital workplace tools and capabilities. Reporting to the Digital Workplace Lead, you'll design and manage solutions for productivity, collaboration, videoconferencing, devices, telephony, and more. Your goal is to build a strategy for full autonomy and enhance our digital landscape. As the team and capabilities grow, you'll progressively become a product owner for one or more of these Digital Workplace products, depending on Opella's roadmap.

At Opella / Sanofi Consumer Healthcare, we're committed to providing the next-gen healthcare that patients and customers need. It's about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Join our Digital team as Digital Workplace Architect and you can help make it happen.

Main Responsibilities

1. Product Inventory & Lifecycle: Maintain an inventory of end-user devices and digital workplace tools. Develop and manage the product roadmap for tools like M365, Zoom, and devices. Design fit-for-purpose digital workplace solutions and processes.
2. Budget & Cost Management: Contribute to budgeting for product management and ensure value maximization.
3. User Experience & Training: Propose and deliver training to maximize product usage. Measure and promote product adoption.
4. Operations & Reliability: Conduct root cause analysis and post-incident reviews. Manage product roadmaps to ensure reliability and fit-for-purpose capabilities.
5. Security & Compliance: Ensure compliance with security standards and regulations. Provide necessary documentation for audits.
6. Project Delivery: Oversee and deliver projects related to the digital workplace. Contribute to CHC real estate projects to bring Digital Workplace design & delivery of solutions.

About You

Technical Skills:

Bachelor's degree in Computer Science, IT, or related field with experience in international context across global organizations. Experience with key digital workplace products (M365, Zoom, devices). Knowledge of DevOps and automation tools.

Soft Skills:

Experience in global virtual teams and Matrix environments. Strong problem-solving and communication skills. Curious, open-minded, and 'out of the box' thinking.

Why Choose Us?

Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.