Sr. Analyst - Delivery Speed, Fixed Term Contract

Sr. Analyst - Delivery Speed, Fixed Term Contract

Please note this is a 1 year Fixed Term Contract.

DESCRIPTION

Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you.

The team: EU Fulfillment acceleration
Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion. We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe.

Global transportation analytical teams are transversal centers of expertise, composed of engineers, analysts, scientists, technical program managers and developers. We are focused on Amazon's most complex problems, processes and decisions. We work with fulfillment centers, transportation, software developers, finance and retail teams across the world, to improve our logistic infrastructure and algorithms.

Fulfillment acceleration is obsessed with rethinking our advanced end-to-end supply chain to make our deliveries even faster. Our overall mission is simple: we want Amazon to be the place where our customers come to get goods delivered the next-day.

Key job responsibilities
You will be responsible for accelerating the speed of deliveries across one of the EU countries. This is a role for an exceptionally talented person, with high energy and courage, passionate about delivering concrete improvement for our customers, and that want to achieve that using data.

The role includes 60% of stakeholder/project management and 40% analytical activities:

1. Innovation & Stakeholder/Project management:
   Use and share your insights with partner teams, to influence/build a roadmap of projects to accelerate speed of deliveries in your country.
   For the most complex and ambitious opportunities, quickly launch new pilots, and build scale-up business case with benefits, bottlenecks, risks and resources required.
   For the algorithmic opportunities, work with teams of software developers and research scientists to design the next round of software innovation.
   Lead regular business reviews with partner teams to monitor the progress of projects in the roadmap. Help in removing bottlenecks.
   Consolidate progress into crisp and concise data-driven status updates. You will own reporting to Amazon leadership.
2. Data Analytics/Science:
   Deep dive complex data using SQL (>10TB) to uncover actionable insights for known and unknown problems.
   Use data to control/audit if our supply chain is behaving as expected, and automate the identification of improvement opportunities among dozens of dimensions.

BASIC QUALIFICATIONS

• Experience in an analytical field.
• Experience in a project/program management role.
• Ability and strong willingness to use data to answer first-time asked questions, and solve large-scale ambiguous problems.
• Ability to lead and structure projects, in particular liaising and collaborating with internal partners to influence direction and roadmaps, despite competing priorities.
• Strong oral and written communication skills are crucial, in particular the ability to synthesize clearly complex issues.
• An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in a fast-paced environment.
• Candidates must be able to think and operate at all levels (both strategically and tactically).
• Basic SQL knowledge.
• English conversational language is required.

PREFERRED QUALIFICATIONS

• Previous experience in Supply Chain or transportation roles is a plus.
• Experience working with Tech teams is a plus.
• Proficiency in SQL/Redshift is a plus.

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