PLC Programmer - After-Sales Technical Support

HUBMASTER is a recognized leader in the design and implementation of advanced Automated Storage and Retrieval Systems (ASRS) tailored to diverse industries worldwide. Our systems are renowned for their reliability, flexibility, and user-centered design, offering seamless access to stored goods and efficient automation in warehouse environments. With projects across Europe, the Americas, and the Middle East, we are committed to delivering exceptional automation solutions and providing comprehensive after-sales technical support to ensure optimal performance and customer satisfaction.

Responsibilities :

• Provide remote technical support for troubleshooting and optimizing CoDeSys-based PLC systems in automated and industrial environments.
• Diagnose and resolve faults within CoDeSys PLCs, implementing software adjustments and modifications to meet client needs and performance expectations.
• Collaborate with the engineering team to enhance and update CoDeSys PLC systems, ensuring they align with customer requirements.
• Offer remote training and technical guidance to client operators and maintenance teams to ensure safe, efficient system operation.
• Document all support incidents, software adjustments, and system improvements in technical support records.
• Conduct virtual tests and simulations to verify that modifications comply with quality and safety standards.
• Assist clients remotely with ongoing system performance, conducting troubleshooting and preventive checks when needed.

Requirements :

• A minimum of 2 years of experience in PLC programming and support, specifically with CoDeSys.
• In-depth knowledge of automation systems, industrial controls, and CoDeSys programming tools.
• Strong troubleshooting skills and a customer-oriented approach to problem-solving.
• Availability to provide remote technical support outside regular office hours, based on scheduling flexibility, to ensure timely resolution of client issues.
• Professional proficiency in English; additional languages are an advantage.

If you are passionate about automation, enjoy solving complex challenges, and are ready to provide remote, top-tier after-sales support to clients around the world, we would love to hear from you. Apply today to be part of a global leader in industrial automation.