Account Manager (Dutch speaker) - Fully Remote Job

Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands.

We are a fully-remote organisation with more than 100 team members spread across 20+ countries. Remote working means no office, no painful commuting, and no stressful traffic - all you need is yourself, a laptop, and a cup of coffee!

A diverse and inclusive organisation, we support a healthy work / life balance and are constantly looking for new ways to help the well-being of our people. We support a flexible schedule and are 100% performance and result-oriented.

At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business.

Our innovative approach is reshaping the industry from a traditional transactional model to a more customer-centric, subscription-based approach. We pay subscriptions for music, newspapers, and movies - why should domains be any different?

Come join us on our journey to create a trusted digital world.

About the role

We are looking for an experienced Account Manager to nurture and expand relationships with our existing customers in the Netherlands while driving new business acquisition.

In this role, you will focus on :

• 75% Account Management: Strengthening relationships with current customers through cross-selling and up-selling opportunities.
• 25% New Business Acquisition: Following up on leads, closing deals, and onboarding new customers (no cold calling required).

Key responsibilities

• Engage with enterprise clients and assist them with their short-term and long-term business requirements;
• Cross-sell & Up-sell our products and services to our clients helping grow their business with us;
• New Business Acquisition: follow up on leads, convert prospects into customers, and ensure a smooth onboarding experience.
• Provide an excellent customer experience from the initial call to final sale closure;
• Work closely with support & product teams to help meet the clients needs;
• Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity;
• Represent the company at major industry events such as ICANN, CloudFest, and other key networking conferences to build relationships and drive new business opportunities.

What We’re Looking For

• Experience: At least 3 years of experience in B2B Sales, preferably within the IT / Tech industry.
• Industry Knowledge: Previous experience in the domain / web hosting industry is a plus.
• Language Skills: Strong communication skills in English and Dutch (both written and verbal).
• CRM Proficiency: Experience using any CRM tool (HubSpot preferred).
• Commercial Mindset: A proactive approach to identifying market opportunities, understanding customer needs, and conducting professional, trust-building conversations to foster long-term relationships.
• Customer-Centric Approach: Ability to anticipate and respond to customer needs effectively while balancing business objectives.
• Strong Communication Skills: Capable of conveying ideas, decisions, and complex concepts in a clear and accessible manner.
• Results-Driven & Sales-Focused: A proven ability to take actions that drive revenue and achieve sales targets.
• Passionate & Enthusiastic: A natural drive for sales with a positive and energetic approach.
• Resilience & Persistence: Ability to stay motivated and push forward even in the face of rejection.
• Active Listening: Skilled in asking the right questions to understand customer needs and allowing them to express their challenges.
• Empathy & Problem-Solving: Capable of stepping into the reseller’s shoes to offer valuable support and solutions.
• Confidence & Negotiation Skills: Unafraid to take initiative, ask the right questions, and confidently close deals.

What we offer

• 100% remote work (you can work from any location, no need to go to the office);
• Paid time off and sick leave;
• International team and regular online and offline events to stay connected;
• Internal workshops and knowledge-sharing sessions;
• Quarterly review and annual salary review;
• Flexible working hours (we don’t have time trackers, we are a result-oriented company);
• Budget for learning;
• We are an ISO 27001-certified remote workplace.

Openprovider is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified candidates to apply.