Chief Engineer, Operations, DCEO

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DESCRIPTION

Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

As the Data Center Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serve as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

As the Chief Engineer you will manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

One of the best parts of this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems.

Key job responsibilities

1. Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
2. Operate independently with limited direct management.
3. Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
4. Perform root cause analysis of equipment failures.
5. Troubleshoot and report facility and data server-level events within internal SLA.
6. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
7. Provide training and guidance to Engineering Operations Technicians.
8. Ensure all safety procedures are adhered to by vendor and Amazon staff.
9. Utilize internal CMMS to manage building workflows.
10. Communicate complex technical information to a non-technical audience.

BASIC QUALIFICATIONS

• Bachelors in applicable engineering field or mechanical or electrical trades.
• Industrial or Data Center fields related Engineering.
• 2+ years of relevant work experience in a data center or other critical environment.

PREFERRED QUALIFICATIONS

• 8+ years of Technical (Military/Trade School) training and/or experience with relevant data center facilities equipment 4+ years of relevant work experience.
• Strong verbal and written communication skills.
• Solid leadership and organizational skills.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.