Transaction Assistant CTA

The role holder will provide a confidential, proactive, and highly professional personal service to contribute to operational procurement activities, carrying out sourcing and supplier management activities. A key element of this role is the coordination of Purchase To Pay (P2P) activities between the Procurement Teams and the Accounts Payable or Purchase To Pay Department. Develop internal and external relationships with suppliers and cross-functional teams to support in reviewing supplier samples and/or demonstrations with the buying organization management and user departments. This Transaction Assistant role will report into the Director, Portfolio, Resource and Capacity Management, and soft line managed by Associate Director Transactions business process Improvements. Their primary responsibility will be processing purchasing requests on OPEX and CAPEX, invoicing management, financial data management, accrual sheets, and any other relevant financial operations tasks.

What you will be doing

• Serve as the first line of contact for our Global Clinical Pharmacology Safety Sciences (CPSS) employees and partners (>700 employees).
• Triage of centralized purchasing mailbox for accurate and prompt generation of POs.
• Raise purchase requisitions and amend existing purchase orders on behalf of R&D study leaders and CPSS employees.
• Provide support and develop expertise in finance systems: Coupa - Become Subject Matter Expert (SME) in the system.
• Develop good relationships with customers and partners - checking the status of Purchase Requisitions (PR) and provide regular updates to customers to ensure there are no delays in purchase orders being generated. Investigate PO issues on customer’s behalf.
• Invoice resolution - Solve tickets and web requisition issues, as well as serving as a Point of Contact (POC) for outside vendors.
• Proactively decrease the number of invoices on hold (IOHs), ensuring a robust procure-to-pay process.
• Create and maintain accurate data records in CPSS in a timely manner.
• Promote compliance with established Sponsor's finance policy, standards, and processes.
• Set up new supplier accounts in Coupa.
• Process e-pay requests.
• Work with our Central Support Office to submit Cyber grants on behalf of CPSS.

You Are

• Experienced in Clinical Trials, CRO, or Pharma industry.
• Experience raising purchase orders and managing invoices.
• Experience of working in a high-volume, performance-driven transactions environment.
• Experience of working in a customer-oriented organization and a track record of delivering high levels of customer service to internal and external customers.
• Excellent Microsoft Excel skills.
• Strong influencing and interpersonal skills.
• Effective communication skills.
• Fluent in English.
• Open-minded and willing to integrate into a young team.

Benefits of Working in ICON:
Our success depends on the knowledge, capabilities, and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best-in-class employee benefits, supportive policies, and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.