Chief Barista (Store Management)

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Chief Barista (Store Management), Bilbao

Client:

Location: Bilbao, Spain

Job Category:

Other

EU work permit required: Yes

Job Reference:

339546185413322342432460

Job Views:

2

Posted:

27.02.2025

Expiry Date:

13.04.2025

Job Description:

Store Management

1. Ensure that the stores are effectively managed and appropriately staffed at all times.
2. Motivate your team and establish an effective channel of communication, including conducting daily briefings with all staff with updated store information and management messages.
3. Ensure that all fire escapes are kept free of any obstructions at all times and that all fire safety & first aid equipment is present and functional.
4. Accurately account for wastage, breakages, and all other non-sales related consumption.
5. Ensure accuracy & security of the premises, stock, and cash.
6. Analyze store data and identify root problems through statement analysis; take reasonable action.
7. Convene training & staff meetings per month, keeping company with store information clear and unified standards.

People

1. Be a role model, breathe and communicate the company’s values - lead by example at all times.
2. Ensure that all staff have clear objectives and that performance is reviewed regularly.
3. Teamwork - work as a team sharing resources, ideas, insights, and information - compete cooperatively.
4. Keep all staff adequately trained in all aspects of workplace safety and trained for the job to which they are assigned.
5. Recruit, train, coach, and develop the team to ensure they deliver brand standards and a Wow customer experience.
6. Ensure effective planning & time management, coaching your team to be more efficient and effective.

Quality

1. Deliver ARABICA moments of truth and delicious coffee quality at all times to all customers.
2. Create an attractive store atmosphere and maintain ARABICA standards of cleanliness and food safety.
3. Maintain high pre-set standards of quality, presentation, freshness, and taste of all products.
4. Establish relationships with key customers, anchoring the store within the local community.
5. Handle customer complaints constructively - learn from our mistakes.

Business

1. Understand standard and budget of the Local Store Management product, motivating and encouraging the team to achieve or exceed the budget.
2. Develop action plans to promote store performance based on the characteristics of the store business circle.
3. Understand the key components of your P&L and control controllable costs to increase profit performance.
4. Maintain profitability through increased sales & reduced costs while maintaining standards of quality & safety.

Job Requirements:

1. Passionate about ARABICA.
2. Overall management experience.
3. Strong business sense.
4. Service-driven.
5. At least 1 year as a store manager in the coffee industry.
6. Good communication skills - verbal and written.
7. Good organization & tracking skills.
8. Ability to lead a team through motivation and engagement.
9. Skilled in coffee making and latte art.

Tipo de puesto: Contrato de relevo

Duración del contrato: 36 meses

Salario: 1.500,00€-3.000,00€ al mes