Senior Business Analyst-Medical Advocacy

Senior Business Analyst - Medical Advocacy

Position Snapshot

• Location: Esplugues de Llobregat (Barcelona)
• Type of Contract: Full time, permanent
• Stream name: MSE
• Type of work: Hybrid/Remote
• Work Language: Fluent Business English

The role

In order to complete our Marketing, Sales and eBusiness IT Department, we are currently looking for a Senior Business Analyst – Life Sciences.

The Medical Advocacy product team is supporting Nestlé Purina, Nestlé Nutrition and Nestlé Health Science through the provision of CRM solutions and commercial digital capabilities to provide efficient IT applications for our medical representatives to engage effectively with Healthcare Professionals.

In this role, you will be responsible for the functional vision of the product and serve as a liaison between the IS/IT and Business organizations. As part of the Product Team, you bring deep understanding to the opportunities and issues facing your business function and advise on the best solutions. You further translate business strategies, opportunities, threats, and needs into IS/IT product requirements and play a key role within the product team to specify, test, and deploy those as IS/IT solutions.

What you’ll do

• Lead CRM Migration: Oversee the current CRM migration by conducting a thorough analysis of 'As-is' and 'To-be' scenarios. This includes identifying functional requirements and technical challenges in collaboration with both internal and external technical teams.
• Facilitate Workshops: Organize and lead functional requirement workshops to facilitate the design and build of the CRM solution, ensuring all stakeholder needs are captured and addressed.
• Stakeholder Engagement: Develop a comprehensive understanding of business processes, best practices, and key success factors. Collaborate with stakeholders from Headquarters, Markets, and globally managed businesses to gather and validate complex business requirements, providing recommendations and resolving conflicts to drive effective solutions.
• Change Management Support: Prepare stakeholders for IT change management and assist in the seamless transition of business processes, ensuring that all parties are equipped for the changes ahead.
• Market Deployment and Capability Exploration: Facilitate the deployment of the CRM solution across markets while exploring new functional and technical capabilities to enhance the system's effectiveness.

We offer you

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog-friendly and equipped with a medical center, canteen, and areas to co-create, network, and chill!
• Recreation activities such as yoga, Zumba, etc., and a wide range of volunteering activities.

Minimum Qualifications

• Educational Background: A Bachelor's or Master's degree in Computer Science, System Analysis, or a related field, or equivalent professional experience.
• Extensive IT Experience: A minimum of 10 years of experience in the IT sector, with at least 7 years of hands-on experience in the design and implementation of IS/IT solutions, specifically utilizing Agile methodologies.
• Certification Requirement: Certification in SalesForce.com or Veeva Commercial Cloud Suite is essential.
• Software Development Lifecycle Knowledge: Practical experience with various Software Development Lifecycle methods, including SCRUM and Agile, as well as exposure to diverse technical configurations and processing environments.
• Candidates should also demonstrate effective communication skills at various organizational levels and proficiency in English.

Bonus Points If You:

Familiarity with life science or pharmaceutical processes and companies will be advantageous.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief, and disability.

Step outside your comfort zone; share your ideas, way of thinking, and working to make a difference to the world, every single day. You own a piece of the action – make it count.