IT Manager

About the job

Company Description: SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence, and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, breakout rooms catering to all sizes of meetings, a rejuvenating spa, and a state-of-the-art fitness centre.

Job Description

What you’ll do:

1. We are looking for an IT Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Finance, the IT Manager is responsible for ensuring functional integration of network and LAN hardware components throughout the entire operation.
2. Verify receiving and storage procedures daily to ensure they are being followed.
3. Oversee and manage the day-to-day operations of technology including networks, workstations, POS, PMS, etc. to ensure efficient and revenue-maximizing operations.
4. Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity.
5. Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.
6. Administer, maintain, and provide network-level support for Hotel, Bar, and Restaurant.
7. Ensure functional integration of network and database server software and LAN hardware/software components.
8. Perform fault isolation, problem determination, and problem resolution of standard set network and server problems to ensure proper integration of software and hardware components.
9. Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.
10. Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other.
11. Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule.
12. Maintain complete and thorough knowledge of new releases of network and server software.
13. Document disaster recovery procedures and perform production turnover procedures with all applications including but not limited to Opera, Micros, etc.
14. Maintain department objectives and keep consistent with objectives from hotel level and corporate level.
15. Run training classes for individual workstations and new applications. Attend training classes as needed.

Qualifications

What we are looking for:

1. Minimum of three (3) years of IT experience – hotel or restaurant experience preferred.
2. Previous experience with the pre-opening of a hotel or restaurant is a big plus.
3. Someone who understands, celebrates, and embraces the SLS brand values.
4. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them.
5. Ability to work independently and to partner with others to promote an environment of teamwork.
6. Ability to multitask, work in a fast-paced environment, meet deadlines, and have a high-level attention to detail.
7. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
8. Excellent verbal and written communication skills. Fluent in Spanish and English.
9. You make people feel good - your team, guests, and colleagues alike. You make a positive impact.
10. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
11. You take ownership of important issues, solve problems, and make effective decisions.
12. You learn quickly and adapt to SLS’s unique culture.
13. You are humble and open to ideas. We leave our ego at the door and help get things done.
14. You’re up for doing things differently and trying (almost) everything once.
15. You want to be part of a team that works hard, supports each other, and has fun along the way.

Additional Information

What's in it for you:

1. The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
2. The chance to challenge the norm and work in an environment that is both creative and rewarding.
3. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
4. A competitive package and plenty of opportunity for development.
5. Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint venture with Accor, formed in 2021.

Department: IT & Technology

The company: Opulent & Mischievous. SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches, and unexpected indulgences are at the heart of every SLS property.

Experiencia: Se requiere
Idiomas: Español – Avanzado. Inglés – Avanzado
Jornada: Completa
Inicio: Incorporación inmediata

Sobre Hosco:

Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.