Director of Risk Management

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, losses, and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company's leadership position in the safety field through speaking engagements at conferences and developing key relationships.

This role is a field role - 100% work from home and in the field.

Responsibilities

We are ideally looking for a candidate with Property, GL, Auto, and WC experience.

1. Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory.
2. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss, and/or costs.
3. At the Regional/Division level, provides expert technical support to other risk control employees by advising them about resources available, legislation and applicable regulations, technology, industry trends, and effective methods to reduce risk, improve customer satisfaction, and demonstrate the value of doing business with Liberty Mutual. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants.
4. Provides coaching, mentoring, and training to enhance their development and effectiveness.
5. Collaborates with management in developing policies, procedures, service tools, technical resources, techniques, and new products in order to support and enhance the delivery of risk control consulting services.
6. Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for LP services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy.
7. Enhances Liberty Mutual's leadership position in the safety field and increases brand awareness through speaking engagements at conferences and developing a network of contacts.

Qualifications

Advanced knowledge, skills, and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management, and progress measurement.

Fully effective interpersonal, writing, and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.

Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.

The knowledge, skills, and other capabilities required are typically acquired through a bachelor degree with coursework in math, engineering, or related areas (or equivalent) and at least 8 years of directly related consulting experience in risk control or progressive safety/health field.

Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE.

Position requires regular travel.

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable, and inclusive workplace, where all employees feel a sense of community, belonging, and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn, and engage.

We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.