Director of Client Services

Director of Client Services
Zaragoza
Zaragoza, Aragon, ES

Client Services Director – Pharma Advertising

Are you a seasoned client services professional ready to take the next step in your career? A dynamic agency, backed by an established US advertising agency, is looking for a Client Services Director to join their team in Madrid, Spain (remote). This is a unique opportunity to be part of a fast-growing, innovative agency specializing in high-impact, project-based work for global pharmaceutical leaders.

Why Join Us?

• Work with a dynamic agency that blends agility and innovation with the backing of a global leader in life sciences commercialization.
• Lead and grow client relationships with some of the largest pharmaceutical companies
• Work on diverse HCP-focused projects, such as sales aids, websites, digital campaigns, and CRM programs.
• Partner with some of the biggest names in the US pharma advertising industry
• Enjoy the flexibility of a remote role while collaborating with international teams and clients. Meeting clients around once a month in Madrid which will be all paid for you.

About the Role

As Client Services Director, you will:

• Oversee and manage client relationships, ensuring high-quality project execution and delivery.
• Shape the creative voice of the agency while collaborating with top-tier professionals across the US - working closely with the CCO.
• Lead a team of client service professionals, providing mentorship and strategic direction.
• Drive revenue growth by identifying new opportunities within existing client portfolios.
• Collaborate with creative, strategy, and medical teams to develop engaging, compliant healthcare marketing campaigns.
• Represent the agency in key client meetings, working to build trust and long-termpartnerships.

What We’re Looking For

• Fluency in Spanish and English (both written and spoken) – ability to communicate effectively with local clients.
• Proven experience in pharma/healthcare advertising, ideally within an agency environment.
• A track record of managing large accounts and leading client service teams.
• Strong commercial acumen with the ability to identify and capitalize on new business opportunities.

What’s in it for You?

• Competitive salary and benefits package (aligned with a leading global organization).
• Opportunity to work on high-profile, multi-million-dollar pharma projects.
• A chance to be part of an agency that’s redefining the future of pharma marketing.
• Growth opportunities within a global network that values creativity and innovation.

If you’re an experienced CSD looking for a career-defining opportunity, this is your chance to be at the forefront of an exciting new agency model!