Customs & Trade Manager EMEA

ABOUT STRAUMANN

Headquartered in Basel, Straumann is a global leader in implant and restorative dentistry and oral tissue regeneration. Having pioneered many of the most influential technologies and tech-niques in our field, we have a tradition of doing more to advance dental regeneration, restora-tion and replacement, as well as patient care. Straumann partners with passionate people who fit in with theagiledynamics of our size-for-success company. People at Straumann appreciate the opportunity to shape our future and create impact. Encouraging leadership and inspiring ideas from our people has guided us through our proud history of pioneering innovations.

ABOUT THE ROLE

We are looking for you as a Customs & Trade Manager EMEA. The position will be based in Madrid, Spain, with reporting line to the Head of Global Customs, located at HQ in Basel, Switzerland.

Job Purpose

The EMEA Customs & Trade Manager is responsible for ensuring compliance with customs and trade regulations across the EMEA region, supporting efficient and compliant import/export operations, minimizing associated risks and oversees adherence to export control regulations to prevent unauthorized transfers of potentially controlled goods and technologies.

Customs Compliance Management:

• Oversee the management of customs procedures for imports and exports across the EMEA region, ensuring compliance with relevant regulations, with focus on EU-activities
• Coordinate with customs brokers, freight forwarders, and local authorities to ensure smooth clearance of shipments
• Implement and maintain processes to optimize customs duties, tariffs, and tax liabilities

Export Control:

• Build up an export control system, ensuring compliance with international export control regulations (EAR, OFAC, EC-Dual Use regulation) and embargoes
• Liaise with legal to keep up to date with changing laws and regulations affecting international trade in medical devices
• Implement and enforce export control procedures to mitigate compliance risks

Trade Strategy and Process Optimization:

• Work closely with the Head of Global Customs to develop and implement trade and customs strategies for the EMEA region
• Identify and drive opportunities for process improvements, automation, and cost savings in trade operations
• Analyze trade flows, manage free trade agreements (FTAs), and leverage customs regimes to minimize costs

Cross-Functional Collaboration:

• Collaborate with internal stakeholders, including E2E-Supply Chain, Purchasing, Finance and local subsidiaries/distributors, to ensure cohesive and compliant trade operations
• Act as the primary point of contact for customs and trade compliance matters within the EMEA region
• Actively participate in various strategic and operational projects within the 2E2 Supply Chain organization, contributing expertise in customs and trade compliance to support efficient and compliant supply chain initiatives

Reporting and Documentation:

• Maintain comprehensive records of customs declarations, trade documentation, and relevant compliance activities
• Develop, implement, and maintain local working instructions tailored to EMEA-specific customs and trade compliance requirements, ensuring alignment with regional regulations and company standards

About the candidate

The successful candidate will bring a customer-obsession approach, always aiming to understand and meet customer needs while navigating complex trade and customs environments. With a collaborative and cross-functional teamwork style, the Customs & Trade Manager EMEA will thrive in a cooperative setting and effectively partner with various departments and global teams.

The role requires someone who is both innovative and pragmatic, able to implement creative solutions that align with customs requirements and drive operational efficiency. A results-oriented mindset and entrepreneurial spirit are essential, with a focus on achieving measurable outcomes and improving processes.

The candidate must have strong problem-solving skills and a curious, adaptable approach to tackling new challenges and learning opportunities. Additionally, the candidate should be respectful and value-driven, inspiring those around them through integrity, commitment, and a dedication to excellence.

Qualifications

• Bachelor’s degree in international Trade, Business Administration, Supply Chain, or a related field, with strong focus on customs & foreign trade
• Minimum 5+ years of experience in customs, export control, and international trade, preferably in the medical devices or healthcare industry
• Strong knowledge of EU-customs regulations, export control laws, and international trade agreements
• Experience managing customs brokers and freight forwarders
• Familiarity with free trade agreements (FTAs)
• Fluent in English; additional languages (German, French, Spanish, Portuguese) are advantageous
• Experienced in project management, communication, and negotiation. Strong analytical capabilities with a deep understanding of advanced analytics and AI technologies
• Familiarity with digital technologies and process design