Customer Relations and Space Manager in a Touristic Rentals Organization and Coworking Office i[...]

Our collaborator is a touristic apartments and rentals organization and the first coworking office created in Seville, Spain.

Being a touristic organization in one of the main destinations in Spain, they receive and host customers from all over the world. They are preparing a business development plan so they would like to have candidates to support them during their growth and help with customer relations.

Tasks

Customer relations and administration in a touristic rentals organization

• Supporting the customer relations team (check-ins - check-outs) in office and in the apartments.
• Providing perfect customer service to customers ensuring an excellent experience.
• Preparing product descriptions.
• Supporting the business development team.
• Creating social media content.
• Contacting with clients.
• Implanting new OTAS and channel manager.
• Finance and payments.
• Gestion Problems.
• Help with organization and administration part.
• Sales tasks.
• Digital communication.
• Events management.

• Open or close the office.
• Reception tasks: learn sales methodologies of their services, guide new customers.
• Office tasks: check that everything is in order (Internet, material, etc.).
• Reply to emails from interested parties, prepare simple budgets if necessary.
• Administrative tasks: order of documents, digitization of some invoices, printing of documents for new clients.
• Marketing and content tasks: editorial calendar management of the company's social networks, social networks tasks, develop blog content.
• Assist in the internal communication of the coworking office.
• Reconcile with all customers, get to know them, understand them, listen to their suggestions.

• Being outgoing and easygoing.
• Enjoying talking to people.
• Customer relations oriented.
• English intermediate.
• Basic Spanish.
• Full-time.
• Minimum 3 months.

• 250€-350€ depending on the candidate.
• Health and accidents insurance.
• Training plan.

This vacancy may/may not be available or may be a sample of vacancies we have had. To get updated availability and options, please, apply: APPLY

• Reference number: 2387.
• Field: Tourism & Hospitality.
• Stipend: 100€ - 299€, 300€ - 499€.
• Other benefits: ---.
• City: Sevilla.
• Cost: Free.

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