Customer Experience Specialist (Dutch)

Descripción del trabajo

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Responsibilities

1. Establish and manage client relationships within scale ups
2. Drive deals to closure
3. Retain and grow revenue from advertisers
4. Provide clients with the highest level of sales and customer service
5. Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Minimum Qualifications:

1. Experience working with brands in Spain.
2. Experience in advertising, digital and programmatic sales; app monetisation experience is a plus.
3. Strong leadership and excellent communication skills; ability to build, lead and develop a high calibre sales team.
4. Demonstrated track record of leading a team to achieve and exceed revenue goals.

Preferred Qualifications:

1. Experience analysing campaign data and delivering recommendations.
2. Excellent verbal and written English and Spanish language skills.
3. Self-starter, fast learner with a start-up spirit.