CRM Data Analyst

Descripción del trabajo

In collaboration with the Retail Business Analyst team and business users, support the Planning and Allocation department by providing clear analysis and promoting a data-driven approach for business decisions.

CORE JOB RESPONSIBILITIES

• Accountable to the Retail Business Analyst Manager, work closely with the Retail Business Analyst team to identify information and analysis gaps to support data-driven business decisions.
• Support the management and Retail Planning and Allocation department by identifying trends, gaps, and improvement areas through an analytical data-driven approach.
• Provide clear KPIs, analysis, and insights to support timely reactions to changing market trends.
• Review and optimize existing reports and analysis in a continuous improvement logic, adapting them to the new needs of an extremely dynamic industry.
• Promote efficiency and automation thinking by implementing new ways and approaches to solve issues.
• Contribute proactively and effectively to efficiency improvement through automation.
• Collaborate proactively with the BI and MIS teams to find the best technical solutions to support business information needs and ensure data quality.
• Manage markdown activities as part of the team, playing a key role in discount decisions and implementation, closely monitoring trends at the country/product level, and providing analysis and simulations that reflect the impact on sales, margin, and stock, keeping them aligned with the discount budget.

Requirements

• Experience: 2-3 years in Business Analyst or similar roles.
• Bachelor’s degree in Business Administration, Economics, Statistics, Engineering, or a related field.
• Fluency in English (written and oral).
• Ability to successfully mine data, create ad hoc reporting, and analyze to drive key business decisions.
• Experience with business intelligence, reporting, and analytics tools (previous knowledge of Microstrategy, PowerBI is a plus).
• High proficiency with Microsoft Office suite, including advanced Excel and VBA skills for data analysis and critical problem solving.
• Knowledge of programming languages is a plus.
• Fast learner with a strong analytical mindset, able to adapt to changes and work under pressure.
• Proactive and result-oriented, thinks outside the box.

Don’t miss your chance to join a progressive and sustainable global company, which is constantly looking for new challenges and opportunities to grow in a competitive and tough market.

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