Corporate IT Specialist

Descripción del trabajo

Isotrol is a worldwide market leader in Energy Market Trading Software Solutions and Renewable Power Plant Control Solutions. We help companies in the renewable energy sector transform efficient renewable power plant control solutions ideas into software solutions realities. We have been powering the largest energy companies for over three decades, managing more than 100+ GWTs across the globe. And what is most exciting about it is that this is only the beginning.

The role:

At Isotrol, we are looking for 1st level support and operation for SCADA systems and control centers for renewable energy generation assets.

Your key responsibilities:

1. Detection and resolution of incidents in the operation of SCADAS control and monitoring systems.
2. Report of the anomaly and the possible solution to whoever it may concern, either to the client or to N2 support in case of not being able to solve it.
3. Incident management on the ticketing platform.
4. Anomaly resolution follow-up.

You will be part of a team of operators who will perform their duties under the supervision of the person in charge, working continuous 8-hour shifts, and rotating between morning, afternoon and night shifts on a regular basis. These shifts cover the service 24 hours a day, 7 days a week (24x7), 365 days a year.

Your skills and experience:

• 6 months to 1 year technical support / operator experience.
• Professional training or university studies related to engineering or computer science, or last courses.
• Fluent level of spoken and written English (minimum B2- Upper Intermediate).
• Basic knowledge of networks, databases and programming.

Here at Isotrol, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.