WHAT WE DO MATTERS :
Here at The Knot Worldwide, we believe in doing work that matters. In 16+ countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, and more) provide best-in-class products, services and content to take celebration planning from inspiration to action. We are one of the most trusted global wedding Vendor Marketplaces, our mobile apps are top-ranked, our features are premier and our magazine is a go-to on the newsstand.
ABOUT THE ROLE AND OUR TEAM
The Knot Worldwide (TKWW) is looking for a person focused on communication for the Concierge team. In this position, you will provide support to users of our platform to help and guide them in the search for suppliers, primarily through phone interactions, with additional support via chat and email. The countries to be managed are Spain, Italy, France, Portugal, Brazil, Mexico and other countries in the south of LATAM.
Your primary goals will be to deliver exceptional service and create a positive user experience, all while meeting departmental objectives.
Your position will be based in our office in Barcelona.
RESPONSIBILITIES
SUCCESSFUL CANDIDATES HAVE
BENEFITS :