CHC global logistics Business Process Expert

Job Title: CHC Global Logistics Business Process Expert

Location: Barcelona, Spain

Fully embedded in the CHC Global Supply Chain Organization, our team aims at building the best-in-class customer collaborative model encompassing Customer Care, Logistics, Master Data & Advanced Analytics.

We commit every day for customer satisfaction and are deeply engaged to make Sanofi CHC the best FMCH company in and for the World.

In this context, the CHC Supply Chain is building a dedicated Logistics Centre of Excellence to provide the CHC customers with the best logistic and distribution services while improving planet sustainability.

Being a key member of the Global Logistics Centre of Excellence, the Logistics Business Process Expert actively contributes to the implementation of the Logistics & Distribution roadmap aligned with the overall CHC strategy, develops the skills of the CHC Logistics & Distribution community, ensures adherence to the CHC Logistics & Distribution model, contributes to our CO2 Zero emission objective, and delivers innovative solutions and processes increasing Customer and employee Satisfaction.

Main responsibilities:

1. Contribute to defining and implementing the strategy for Logistics & Distribution areas, aligned with the overall CHC roadmap.
2. Lead the Global relationship with our Key 3PL partners, align on performance KPIs, and govern business connects.
3. Design KPIs for service/cost/sustainability and collaborate on global data models/base and deploy business dashboards globally.
4. Design global logistic processes with procurement and quality teams and ensure global adherence by logistic ops.
5. Lead loss analyses/VSM to identify risks and needs for improvement and develop corrective action plans accordingly. Ensure proper understanding and respect of Internal Control rules for the Logistics & Distribution scope.
6. Support the definition of an ambitious roadmap to improve the Routes to Market model with CHC customers (e-Commerce, Network design, real-time Track & Trace…) and assist regions and country teams in the rollout.
7. Support planet sustainability initiatives, monitor COE emissions, identify new levers of improvement, and raise awareness across the Logistics and Distribution network and community.
8. Ensure that the Logistics & Distribution digital landscape (WMS, TMS, ERPs, Control Tower…) is properly designed and maintained, leveraging new technologies (RPA, Machine Learning, Predictive data,…).
9. Perform benchmarking, identify best-in-class practices within the industry, and explore future trends to leverage these new standards for improving services to CHC customers.
10. Drive the automation and simplification of the CHC Logistics & Distribution model through extended digital coverage, enabling the Logistics & Distribution teams to focus on added value activities.
11. Actively participate in the animation of the overall CHC Logistics & Distribution community, ensuring buy-in of new processes and ways of working from business representatives.

Education: Master Degree in Business Management/Supply Chain or Logistics

Experience: Successful experience in Project management; Demonstrated good track record in Logistics and Distribution; Experience in Logistic Partner relationships (3PLs, carriers,…); Experience translating business needs into process and implementation requirements in an IT implementation environment.

Soft and technical skills: Ability to reach consensus; Ability to create change management momentum, motivate/convince people; Accountability, reliability, and ability to work transparently; Open-minded and active listening; Ability to perform independently and in a collaborative environment; Communication and interaction skills, including tact and diplomacy to exchange and escalate information throughout the organization.

Languages: Fluent in English, French/Spanish is a plus.