Back Office Trainee, españa

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Are you ready to make a difference in the world of specialized diagnostics? WERFEN, a global leader in hemostasis, acute care, autoimmunity, transfusion, and transplant diagnostics, is seeking passionate individuals to join our dynamic team.

WERFEN is a global leader in specialized diagnostics in the fields of hemostasis, acute care, autoimmunity, transfusion, and transplant. Our core business revolves around the research and development, manufacturing, and distribution of diagnostic innovative systems for hospitals and clinical laboratories, for the improvement of patient care.

We are a privately owned company founded in 1966 in Barcelona, Spain.

We have a direct presence in over 30 countries and distribute our products in more than 100 countries worldwide.

Our Purpose: We contribute to the advancement of patient care around the world through innovative specialized diagnostics. The Patient is always at the center of our strategies, decisions and everything we do.

Our DNA: We are passionate about our work. Everything we do, we do in service to the healthcare community.

+7,000 collaborators are part of our family, JOIN US AND LET US CONTINUE GROWING TOGETHER.

We're Hiring: Back Office Trainee

Are you someone who thrives in a fast-paced environment and embraces change? Join our Customer Service team as a Back Office Trainee and be part of a culture that values resilience, adaptability, and continuous improvement.

Key Responsibilities:

1. Handle customer inquiries, process returns, and resolve issues promptly to ensure customer satisfaction.
2. Integrate and analyze customer data from various channels, maintaining clean and accurate records.
3. Uphold quality, safety, and compliance standards, contributing to a culture of excellence and continuous improvement.
4. Fluency in the local language and English.
5. Proficiency in German is highly appreciated.
6. Bachelor’s degree or currently pursuing studies in supply chain management, logistics, business administration, tourism, engineering, or related fields.

Why WERFEN?

Global Impact: Contribute to the advancement of patient care worldwide through innovative specialized diagnostics.

Growth Opportunities: Join a team of over 7,000 passionate professionals and grow your career with us.

Dynamic Environment: Collaborate with teams across departments and countries to exceed customer expectations.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.