Associate Sales Support Specialist

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Essential Job Functions:

1. Give support to the sales team in order to prepare the quotes (proforma invoices, configuration sheets and conversion request forms).
2. Prepare the necessary contracts and amendments and submit it to the legal department for approval.
3. Update the status of the orders in the pipeline application, in order the sales forecast is maintained accurately.
4. Check that all the documentation is correct, configure the order in the system and place them to production in a timely manner.
5. Troubleshoot problems as needed by working with the sales, compliance, finance, legal, production, shipping and field service departments to clear obstacles and keep orders in process.
6. Prepare (or get and review) all the shipping documents and organize (or follow up) the shipments of the orders to the delivery places.
7. Follow up on live date, removal date and conversion date for participation orders and advise all the necessary people.
8. File all the necessary documentation as requested by the internal and external auditors.

Qualifications:

Education: University Degree and/or Foreign Trade educational background.

Required Experience: 3 years business experience in international environment.

Knowledge, Skills & Abilities:

1. Fluent in English, French, and Spanish.
2. Good knowledge of Microsoft Office.
3. Knowledge in International Commerce rules, incoterms, documents, is valuable.
4. Knowledge of Oracle / Navision preferred.
5. Ability to prioritize and meet deadlines.
6. Must be very detail-oriented.
7. Excellent written and verbal communications skills.
8. Must be flexible and willing to take on additional tasks as job requirements may change.

Physical Requirements:

Office environment, heavy phone and computer use. Hybrid work position.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

About Us:

Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices.