Associate Project Manager

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

Our flexible, remote-first way of working means that work can fit around your life rather than your life fitting around work.

Some of our benefits in Spain include:

• Flexible working hours
• Remote work
• Unlimited holiday
• Private Health Insurance with DKV
• Online streaming
• Udemy training
• Ticket restaurant flexible retribution choice
• Transport flexible retribution choice
• Nursery flexible retribution choice

About the role

As an Associate Project Manager professional, you will play a pivotal role in managing projects and teams to deliver outstanding results. Your responsibilities include expertly managing project documentation, offering essential administrative support, and fostering seamless communication within the team. You will thrive on coordinating schedules, optimising resource allocation, and meticulously tracking project progress. Additionally, you will provide valuable advice on project management tools and methodologies and contribute to strategic planning and risk management. Through your efforts, projects are executed efficiently and successfully, making a tangible impact on business outcomes. The position sits within the Spanish team & EMEA projects, managing and owning multiple client engagements to ensure the delivery of customer expectations.

You will also take ownership of tracking project progress, providing client and internal reports, managing risks and issues, and guiding the project to successful delivery.

The office in Madrid is a vibrant and welcoming space designed for collaboration and creativity. We have a team based both locally and remotely; this is a diverse and talented team that prides itself on its warm and welcoming culture.

What you'll be doing

Meetings

• Meeting coordination and facilitation with customers and internal teams
• Daily meetings with the Spanish team
• Meetings with commercial, presales, and account management teams (bi-weekly)
• Retros
• Weekly meetings with EMEA
• Facilitate client and internal meetings, ensuring handoffs across the different teams are smooth and effective.

Reporting

• Provide internal and external client reporting
• Biweekly team reporting of hours remaining in the time accounts
• Monthly reports to existing client accounts
• Setting up reports in OA to go out automatically to the time account clients
• Administrative tasks around OA time accounts (Open Air) time login
• Resourcing and monitoring the resourcing of the time accounts
• Correcting time entry errors
• Raising tickets to OA when new consultants join a project
• Invoicing clients and any project change requests
• Organize follow-up meetings with clients
• Schedule bi-weekly, monthly or quarterly with the clients to report the service/project status.
• Project status: Issues created, resolved, blocked, and in backlog.
• Logged time and time account status.
• Assist with new needs and work them with the Solution Engineer
• Assist and negotiate with the customer scope changes
• Assist with complaints about time spent
• Holding retros with the client and internally to find out what went well and any lessons learned

What we're looking for

• Fluent in Spanish and English
• Proven experience as a Project manager/Support in an IT or software business
• Understanding of Project Management and Software Engineering methodologies (i.e., Agile, SAFe, Waterfall, PRINCE2, etc.)
• Working in a client-facing working environment, managing multiple external clients with different commercial agreements
• Comfortable working with remote teams and clients utilising collaboration tools (i.e., Zoom, Slack, Skype, etc.)
• Ability to interact and communicate with individuals at all levels of the organisation as well as global teams
• Ability to work in an agile manner and context switching and fast-changing prioritisation

A few nice to haves

• Knowledge of any of the following technologies: AWS, DevOps, Atlassian Toolset, Scrum will be a plus
• Strong understanding of the software development lifecycle (SDLC) and best practices will be a plus

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

We look forward to your application!