Associate Director, SAP Sales Specialist

Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Job Scope: The Senior SAP Consultant will be responsible for driving sales and delivering transformational SAP services, culminating in recurring annual managed services business. This role involves strategic planning, business development, customer relationship management, and ensuring the delivery of high-quality SAP consulting services across a specific set of accounts or coverage area. The Senior Consultant will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth.

Key Responsibilities:

1. Business Development: Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This includes planning, solutioning, and delivering customer journeys from ECC to SAP’s S/4HANA RISE offerings.
2. Customer Management: Serve as the primary point of contact for key customers, ensuring satisfaction and fostering long-term partnerships.
3. Customer Engagements: Understand customer challenges and develop innovative SAP solutions including strategy, technology, migration, and management changes based on specific customer needs and requirements. This includes experience in RFP, RFI and proposal solutioning and writing.
4. Solution Design: Develop and implement technical specifications to meet customer requirements. Diagnose and troubleshoot issues with SAP technology and provide SAP end-user training and system support. Work to ensure compliance with industry rules and regulations, as well as latest SAP trends, developments, and offerings.
5. Financial Acumen: Oversee the financial planning of customer proposals and ensure profitable delivery of the SAP services, including budgeting, forecasting, and achieving revenue and profitability targets.
6. Service Delivery: Proven track record implementing SAP and Data solutions from a functional/technical perspective. Prior experience delivering projects, functional and technical solutions.
7. Technical Leadership: Lead and run design workshops; identify business requirements and map to SAP solutions. Identify functionality gaps and build necessary extensions. Interface with business to understand the scope and requirements. Support in pre-sales cycles. Deep experience with one or more of the SAP Modules (FI, CO, SD, PP, MM, QM, PS, PM, SCM).
8. Collaboration: Work closely with internal and external stakeholders and business units to deliver integrated solutions and drive overall business success. Collaborate with partners and consulting firms, where required, to create comprehensive solutions for customer problems.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Minimum Job Requirements:

• Education: Bachelor's degree in Business, Information Technology, or a related field.
• Experience: Minimum of 10 years of experience in SAP consulting, with at least 5 years in a leadership role managing large-scale SAP projects.
• Expertise: Deep knowledge of SAP solutions, including SAP S/4HANA, SAP ECC, and related technologies. Proven track record of successfully delivering complex SAP implementations.
• Leadership Skills: Strong leadership and stakeholder management skills, with the ability to inspire and motivate a diverse team.
• Business Acumen: Strong business acumen, with an understanding of financial management, business development, and market dynamics.
• Customer Focus: Exceptional customer management skills, with a proven ability to build and maintain strong customer relationships.
• Communication: Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions and drive continuous improvement.

Preferred Skills and Experiences:

• Exposure to SAP Integrations with B2B/EDI/IDOC, Concur, Ariba, Success Factors, Sales Cloud, and Coupa.
• Good understanding of several functional areas such as FI, SD, MM, PP, PS, and WM.
• Experience interacting with Senior and Executive Leadership.
• Experience with multi-tier/hybrid-cloud system development for large enterprises.
• Knowledge of the agile development process.
• Knowledge of specific industries (e.g., manufacturing, retail, finance) and their unique SAP requirements.
• Deep experience with SAP’s Activate Methodology.

Being You: Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handedly: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect: With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.