Agent-front Desk-lead

Why SoftwareOne? Join the SoftwareOne Marketplace Platform Team as the QA Automation Lead and be a part of a team known for their hardworking and dedicated work ethic. This is a unique opportunity to work within our dynamic QA Department, closely collaborating with Development, Product Management, Technical Support, and Customer Success teams. Your role will be crucial in ensuring our Marketplace Platform meets the highest standards of quality by supercharging the QA Department and their ability to deliver at scale and with speed. Quality is a shared responsibility, and your contributions will ensure that everyone on the team is focused on delivering world-class products. Remote role - Ireland, Spain, UK or Poland (Fulltime Only).

Responsibilities

• Design, develop, implement and maintain comprehensive test automation frameworks across various testing layers (UI, API, database).
• Create, enhance and execute a long-term test automation strategy, both conceptually and working hands-on.
• Research, evaluate, and implement new automation tools and technologies to enhance test efficiency.
• Identify test automation opportunities, analyze test coverage, and optimize test suites for maximum efficiency.
• Optimize test frameworks for reusability, maintainability, and speed to provide rapid feedback on application quality.
• Mentor and guide the QA team in adopting automation best practices, providing technical leadership and support.
• Foster a culture of knowledge sharing within the QA team through training and documentation.

What we need to see from you

• Proven experience as an Automation Lead Engineer with a strong track record of building and implementing automation frameworks.
• Strong understanding of software development lifecycle (SDLC).
• Experience with version control systems (e.g., Git, GitHub) and modern branching strategies.
• Ability to lead and mentor QA engineers.
• Strong communication and interpersonal skills as well as ability to collaborate with various roles in an Engineering organisation (Developers, Architects, Product Manager etc.).

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at (emailprotected). Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.