Aftersales Network Development Specialist

This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.

Aftersales Network Development Specialist

At Lynk & Co, we are a dedicated team with a mission to establish Lynk & Co as a strong brand among Spanish car buyers. As a national sales company, we oversee the marketing, sales, and distribution of Lynk & Co vehicles, associated products, and services within the Spanish market. We are driving the transformation of commercial operations in Spain towards a Dual Distribution model, which integrates sales through authorized retailers, direct sales, and our online channel.

What You'll Do

• Support, monitor, and grow the retailer and service network to ensure sufficient capacity for efficiently operating Sales, Vehicle Operations, Aftersales, and Service business.
• Establish and maintain strong communication with Spanish retailers and workshops via newsletters, personal meetings, and collaborative initiatives.
• Represent retailer and service network interests in projects that impact retail operations and serve as a liaison between the network and Lynk & Co.
• Support business development by ensuring that working with Lynk & Co remains a sustainable partnership and a profitable business for participating retailers and service partners.
• Coordinate with architects, business owners, and finance teams to ensure retail partners meet company standards and deliver an optimal customer experience.
• Execute the onboarding process for new retail partners, ensuring they receive thorough training on company policies, product knowledge, operational standards, and store processes.
• Provide support for aftersales services, including warranty, returns, repairs, and customer service programs.
• Collaborate with cross-functional teams, including Sales, Operations, and Customer Service, to align aftersales programs with retail strategies and meet customer experience goals.

What You Should Have

• A university degree in Business, Economics, or a relevant field, or equivalent experience.
• Experience in business development, after-sales, or retail network management within the automotive industry or a related sector.
• A strong understanding of Spanish retailer operations, service business, and commercial business models.
• Fluency in both Spanish and English.

Working for Lynk & Co

Want to learn more about working for Lynk & Co and what we offer? Read more via this link: Why Lynk & Co - Lynk & Co (lynkco.com)

Our recruitment process

We work with a competence based framework. You apply by submitting your LinkedIn profile or CV written in English and answering a few questions.

Our selection will primarily look at acquired competencies and skills.

To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments from Alva Labs to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.

We look forward to receiving your application as soon as possible, but latest 2025-04-16. We will do ongoing selection of candidates during the application period, so don't hesitate to submit your application if you're interested.

If you want to learn more about the position, please reach out to Luis Fernando Peña Bernal, Network Manager, luis.pena.bernal@lynko.com. If you have any questions about the recruitment process, please reach out to Kristina Larsson Djokovic, kristina.larsson@zeekrtech.eu.