Accounts Receivable Collections Specialist (German Speaker)

GF_Finance & Controlling, Accounting-E484

Accounts Receivable Collections Specialist (German Speaker) - Full Time - Madrid, Spain

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for an Accounts Receivable Collections Specialist (German Speaker) to join our GF_Finance & Controlling, Accounting team in Spain to help us take our Accounts Receivable area to the next level.

Your main tasks and responsibilities :

• Taking action to achieve AR overdue reduction in the legal entities (LEs) under your responsibility.
• Proactively following up the collections process for assigned customer accounts, including communications with customers by phone and email to ensure payments are made complying with agreed contract conditions.
• Identifying and resolving disputes impacting customer payments, coordinating with relevant stakeholders for quick issue resolution.
• Defining together with CoE Team Leader efficient collection strategies, ensuring compliance with Sulzer Collection Guideline and an efficient prioritization of customer contacts to optimize overdue results.
• Following up on LE overdue results, supporting with KPI calculation and maintaining accurate accounts receivable files and records.
• Actively participating in meetings with LE stakeholders, proposing actions to correct deviations and escalating AR-related issues when required.
• Cooperating in the migration of new customers and LE’s to the scope of the CoE in Madrid.
• Supporting in the standardization of AR collection-related processes across the group.
• Acting as a subject-matter expert (SME) for Sulzer in AR Collections area, identifying and sharing best practices across the Group and providing guidance to stakeholders to improve Group collection results.
• Identifying improvement opportunities related to collections activities, working closely with Legal Entity stakeholders and CoE Team Leader looking for efficiencies and best practices in the area.
• Credit risk analysis and credit rating assessment of customers based on external credit risk management tools and reports.
• Defining and recommending credit limits in line with Sulzer internal policies and standards.
• Ongoing monitoring, reporting, and escalation of credit exposure.
• Dealing with customers and working closely with Sales Team and local Finance stakeholders as part of the credit management process.

To succeed in this role, you will need :

• Financial background with good understanding of OTC processes.
• Fluency in English is a must. German, French, Italian, or any other European language will be an advantage.
• Some experience working in Cash Collections or Accounts Receivable in Financial Shared Services organization is a plus.
• SAP & FSCM (Collection and Disputes) experience is also a plus.
• Results oriented.
• Effective time management and ability to meet deadlines.
• Ability to identify when issues need to be escalated.
• Excellent written and oral communication, and conflict resolution skills.
• Positive approach and the ability to be self-motivated.
• Strong team player with very good interpersonal skills.

What we offer you :

• A permanent contract.
• A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
• Restaurant tickets.
• Be part of an experienced, international team.
• A good vibe working environment.
• Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios.
• Other fringe benefits.

International applicants are welcome to apply. No visa or work permit support can be provided for this role.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.