Account Manager, Global Inside Sales, Madrid

Client: Expedia Group

Location: Madrid, Spain

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 06.03.2025

Expiry Date: 20.04.2025

Job Description:

Private Label Solution (PLS) is seeking an experienced Account Manager to join our growing team. As an Account Manager, you will own and drive the business discussions with a multitude of white label affiliate partners from a high-level business discussion to operational delivery and beyond. You will work closely with our Business Development and Partner Connect (technology) organization. A candidate with a passion for travel & technology combined with good interpersonal skills and an eye for business are critical to an Account Manager, Global Inside Sales success.

The role’s primary responsibility is to handle the Inside Sales partners for the EMEA markets. We expect you to interact and handle external partners to ensure that we have continuous business growth. The suitable candidate will need to be able to identify accounts that have the potential for growth and nurture positive relationships in order to proactively identify and assist partner's business needs. The role requires strong discernment and the ability to drive value to the partners. The Account Manager will also be encouraged to interact seamlessly with multiple arms of the organization for efficient success partners.

What you’ll do:

1. Lead a portfolio of affiliates (around 25-30 partners) at any given time in the EMEA regions.
2. Own and lead the sales process to enhance existing partnerships (through upselling of products and services and sales optimization) and to build strong long-term strategic commercial relationships, formalized in enduring contractual agreements.
3. Navigate board-level management and understand the political pressures of a partner's organization to reach a positive outcome.
4. Accurately diagnose known and unknown partner business needs; employ strong value-based selling skills founded on intuition for business and the ability to translate benefits into the partner’s business language to prove value and handle objections.
5. Renegotiate and renew contracts with partners to develop mutually beneficial deals for both Expedia and the partner.
6. Identify best practices and proactively share the findings with affiliate partners.

Who you are:

1. Ability to work in a multi-tasked, fast-paced environment.
2. 4-6 years related validated experience in Account management or Sales experience.
3. Proficiency in English; any other European language is a plus.
4. Experience in Account Management/client servicing in a B2B environment.
5. Experience in e-commerce and/or travel industry a plus.
6. Validated record of achievement on sales performance.
7. Available for up to 10% travel per year.
8. Proficiency in Microsoft Word, Excel, and PowerPoint.
9. Good sense of intuition for business to influence internal and external decision-makers.
10. Ability to handle multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.