Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace).
Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion.
Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs.
Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts.
Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of: Unique market insights (partner reports, competitive data, key performance drivers), In-house revenue management tools (Rev+), Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), Specialized brands (e.g. Media Solutions) potential opportunities, Self-service tools (Expedia Partner Central).
Guide and support Hotel Partners to deliver the best traveler experience.
Regular travel will be required for market visits.
Meet performance targets and execute effectively based on KPI metrics.
Conduct regular self-learning to improve skills.
Perform other assigned duties as necessary.
Who you are:
1-3 years of experience in account management, partner/client success, consultative roles.
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