50194 - Technical Service Engineer

Descripción del trabajo

Would you like to join an international atmosphere and be involved in projects across Europe with a worldwide impact, having the opportunity to consolidate your career? This is your opportunity!

We are looking for a Release and Software Lifecycle Specialist to join our team!

Within the New IT HUB Sales - Retail of the Future supporting the strategic Mercedes Benz Program, we need a Release and Software Lifecycle Specialist.

Description of role and responsibilities :

• Oversee the planning, coordination, and execution of software releases, ensuring timely and high-quality delivery.
• Develop and maintain comprehensive software lifecycle management processes.
• Work closely with development, QA, operations, and program teams to ensure alignment and smooth transitions between stages.
• Identify, assess, and mitigate risks associated with software releases and lifecycle processes.
• Implement and promote best practices for continuous integration, continuous delivery (CI / CD), and DevOps.
• Maintain detailed documentation of release processes, lifecycle stages, and related procedures.
• Communicate internally (to development teams or program functions) and externally (to end-users and markets) relevant updates (e.g., planned maintenance, etc.).
• Act as liaison and facilitator between the teams to coordinate the implementation of systems and releases from testing phases into the production environment, ensuring a seamless transition, stability, and minimal disruption to operations.
• Ensure all software releases comply with regulatory and company standards.
• Monitor and report on key performance indicators (KPIs) related to software releases and lifecycle management.
• Provide training and support to team members on release management and lifecycle processes.
• Leverage SAFe principles to enhance the efficiency and effectiveness of software development and release processes.
• Coordinate systems and interfaces in the rollout process, considering ongoing deployments, integration, and end-to-end tests.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Information Systems, or a STEM-related field.
• Proven experience of 5-7 years in managing IT infrastructure with a demonstrated understanding of coordinating between system releases, rollout, and testing.
• Strong understanding of IT operations and infrastructure management, including cloud services and on-premises systems.
• Strong project management skills with a proven track record of managing complex software projects.
• Proficient in CI / CD tools, version control systems (e.g., Git), and release automation tools.
• Proficiency in SRE practices, including monitoring, incident response, and reliability engineering.
• Proficiency in Cloud Ops and AWS Cloud.
• Understanding of Agile methodologies, with experience in SAFe being highly desirable.
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proficient in English, both written and spoken; knowledge of the German language is a plus.

We offer you the opportunity to grow in an international and dynamic environment, taking part in new projects.

Within our benefits as an employee, we provide :

• Competitive salary + variable compensation
• 60% Mobile work
• Flexible entering hours
• 30 working days of holidays
• Annual Training Plan
• Mercedes-Benz benefits (Renting plans, employee discount)