Director Digital Transformation

WSAudiology; Lynge; On-site; DKK 600.000 - 1.000.000; Full time

Job summary

An established industry player is seeking a passionate Digital Transformation Director to lead their IT team in enhancing digital platforms, focusing on eCommerce and CRM. This role involves developing a comprehensive digital strategy, overseeing project execution, and fostering collaboration across business units. The ideal candidate will possess strong leadership skills and a proven track record in digital program management, ensuring that initiatives are completed on time and within budget. Join a forward-thinking organization where your expertise will drive impactful solutions and contribute to an innovative digital future.

Qualifications

• Proven experience in leading digital transformation initiatives.
• Strong background in eCommerce and CRM systems.

Responsibilities

• Develop and implement a digital transformation strategy aligned with business goals.
• Lead a team to execute IT and technology initiatives successfully.

Skills

Digital Transformation Leadership

eCommerce Knowledge

CRM Systems

Agile Methodologies

Change Management

Stakeholder Engagement

Project Management

Education

Bachelor's Degree in IT or related field

Master's Degree in Business Administration

Tools

Agile

Scrum

Kanban

Job description

To deliver on our purpose of making wonderful sound part of everyone’s life, we are strengthening our omnichannel capabilities with an additional passionate and purpose-driven leader in the IT team.

We are looking for an experienced and dynamic Digital Transformation Director to oversee our digital platforms with a focus on eCommerce and CRM. This role will ensure alignment between IT roadmaps and strategic business plans. Additionally, this individual will lead a team of 5-7 delivery managers, agile coaches, and consultants to ensure the successful execution of IT and technology initiatives.

What you will do

• Co-develop and implement a comprehensive digital transformation strategy that aligns with business goals and objectives.
• Lead digital transformation initiatives focusing on commercial systems, including digital platforms, eCommerce, POS systems, CRM, and digital services. Oversee the execution of digital transformation projects, ensuring they are completed on time, within scope, and on budget. Monitor project progress, identify potential risks, and implement mitigation actions as necessary.
• Collaborate with stakeholders to create and maintain a clear and actionable roadmap for digital initiatives. Promote strong collaboration between IT and business units to ensure seamless integration and execution of digital projects.
• Drive communication to engage leaders and team members through meetings, workshops, and support for various projects during critical phases. Implement change management initiatives to foster a high-performing culture.
• Manage the budget effectively, ensuring proper resource planning, vendor selection, and contract management.
• Attract, develop, and retain a high-performing and diverse digital team of 5-7 colleagues.

What you bring

The ideal candidate will be an outstanding leader who can drive this change at pace yet do so in a sustainable manner. We are looking for an engaging leader with a demonstrable track record of designing and implementing a world-class digitally-driven IT organization. This will require well-developed influencing skills and an ability to gain buy-in from a broad range of different stakeholders and countries. We are looking for a strong people developer who can bring a different perspective and take the IT capability to the next level.

Experience

• Broad knowledge of relevant technologies and implications in the delivery of IT solutions (e-commerce, CRM) to deliver impactful solutions to meet business requirements.
• Solid experience in digital program management and ability to mentor, coach, and manage people.
• Strong understanding of Agile, Scrum, Design Thinking, Kanban, or other similar project management frameworks.
• Plans and Aligns: sets objectives to align with broader organizational goals; breaks down objectives into appropriate initiatives, milestones, and actions.
• Drives Engagement: structures the work so it aligns with people’s goals; makes each person feel his/her contributions are important; invites input.
• Manage Complexity: asks the right questions to accurately analyze situations; acquires data from diverse sources when solving problems; uncovers root causes to difficult problems.
• Ability to drive positive communication to engage leaders and team members. This includes coaching and facilitating meetings and workshops.