Store Leader, Zurich Flagship Store

As a Store Leader, you will be a key driver of our store's success, leading the team to deliver exceptional customer experiences and operational excellence. Your responsibilities will include hiring and developing talent, optimizing inventory management, executing strategic product and merchandising plans, and championing retail innovation. Join us to lead, inspire, and grow alongside a motivated team in an exciting and evolving environment.

Your Mission

1. Continuously embody and communicate our brand values and philosophy, fostering a positive and inclusive store environment that reflects our commitment to excellence and innovation.
2. Hire, train, mentor and coach team members, providing regular feedback and opportunities for growth to enhance their performance and career progression.
3. Collaborate with the Talent team to oversee talent administration, including payroll, onboarding, career development, and recruitment.
4. Lead initiatives to establish and nurture external partnerships to connect the store with the community, creating meaningful relationships that drive customer loyalty and brand advocacy.
5. Take full ownership of store performance, monitoring and analyzing key performance indicators (KPIs) driving business growth through strategic planning and execution and identifying areas for improvement and implementing solutions to achieve store targets.
6. Oversee inventory management, ensuring optimized stock levels and seamless BoH (Back-of-House) operations that support efficient FoH (Front-of-House) customer service.
7. Champion innovation in the store; support the piloting, testing, and implementation of new retail solutions, staying ahead of industry trends and technological advancements and encouraging the team to embrace new tools and strategies.
8. Execute the product strategy in collaboration with the sales planning and retail marketing teams to maximize the sales funnel.
9. Oversee visual merchandising to ensure that product displays are engaging, on-brand, and drive customer interest and sales, aligning with store goals and seasonal trends.
10. Perform additional duties as needed to support the store's operations and achieve business objectives.

Your Story

1. You bring 5+ years of relevant experience in retail, and leading teams. Background in the sports industry is a strong advantage.
2. You have a proven ability to lead, inspire, and develop high-performing and cross functional teams, fostering a collaborative and results-driven environment.
3. You possess an entrepreneurial growth mindset, constantly seeking to challenge the status quo and drive continuous improvement.
4. You are adept at navigating complex challenges and making sound decisions in a fast-paced, dynamic environment.
5. You excel in both verbal and written communication.
6. You speak both English and German fluently.

Meet The Team

This position offers the opportunity to lead a dynamic team, shape the store's performance, and contribute to the growth of our brand. Collaborating with regional retail management and cross-functional teams, you will work together to implement innovative strategies, optimize store operations, and build strong community connections. Your team's success is your success, and together you will shape the future of our retail presence.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.